Operational Overview

The City of Norfolk has a rich history of quality and innovative response to emergencies. Over 100 years of fire service response and over 30 years of pre-hospital emergency medical service (EMS) response have resulted in high service delivery standards for the members of Norfolk Fire-Rescue (NFR). Over the years, calls for service have changed and NFR's operational response has changed to meet the challenges.

Today's responses involve much more than fire calls and medical emergencies. Innovative approaches to technically challenging calls such as hazardous material responses, technical rescue responses and water rescue emergencies are answered by firefighters who are properly trained and prepared to respond on these calls.

Highly Trained Firefighters

Norfolk's firefighters are cross-trained fire and EMS providers that respond on fire and medic apparatus that are well equipped and maintained. Our firefighters are outfitted with modern personal protective equipment that is intended to provide the best protection possible. Norfolk's firefighters respond to calls for service that involve threats to life, property, and the environment.

Members of NFR work in a department with strong traditional values, all the while ensuring that we also look to the future and always ask how the job might be completed safer and better. If you are considering employment in a fire department, and want to be part of a team that holds service and professionalism as its standard, then you should consider becoming part of the NFR team.