Norfolk Animal Care Center

Norfolk Animal Care Center (NACC) is the city’s animal sheltering facility. Our shelter is open-admission, providing a safe haven for animals from the City of Norfolk. On average, the Norfolk Animal Care and Adoption Center cares for about 4,000 animals each year.


Hours of Operation


Adoption ViewingAdministrative Hours
Monday1:30 p.m. - 6:00 p.m.10:00 a.m. - 6:00 p.m.
Tuesday1:30 p.m. - 6:00 p.m.10:00 a.m. - 6:00 p.m.
Wednesday ClosedClosed
Thursday1:30 p.m. - 6:00 p.m.10:00 a.m. - 6:00 p.m.
Friday1:30 p.m. - 6:00 p.m.10:00 a.m. - 6:00 p.m.
Saturday1:30 p.m. - 6:00 p.m. 10:00 a.m. - 6:00 p.m. 
Sunday 1:30 p.m. - 6:00 p.m. 10:00 a.m. - 6:00 p.m.


Administrative Hours include: owner surrender appointments, license purchases/inquiries, donation drop offs, and pet pantry/community resource guidance.

For lost and found pet assistance on Wednesdays please call 757-441-5505, staff is on-site from 10:00 a.m. - 5:00 p.m.

If an emergent matter, please call the Police Non-Emergency number for the Animal Protection Unit dispatch at 757-441-5610.