Treasurer

Coronavirus (COVID-19) Update

Out of an abundance of caution during the uncertainty of COVID-19, all City of Norfolk buildings are closed to the public. Additional information, along with many city services, are available at www.norfolk.gov.

Due Dates for Payments of Certain Taxes and Temporary Relief of Certain Convenience Fees

Tax revenue is important to the City of Norfolk to be able to provide much needed services, especially in this time of economic turmoil when services are in greater demand.  Timely payments will assist the City to keep these vital services operational.  

  • Due dates are March 31st, 2020 and June 5th, 2020 for Real Estate taxes.
  • Due dates are March 31st, 2020 for Supplemental Personal Property taxes, and June 5th, 2020 for annual Personal Property taxes.
  • Business tax filings are due by the 20th of each month.  Businesses must file monthly.
  • If you are not able to pay by the due dates, no late fees will be assessed until August 2nd, 2020.
  • Convenience fees for credit/debit cards and e-checks are waived until August 2nd, 2020.
  • If you do not want to pay any penalty, interest, or convenience fees, pay your taxes before August 2nd, 2020, no exceptions.

To make payments for personal property and/or real estate tax, business licenses, or fiduciary taxes, the following options are available:

  • Mail:  Norfolk City Treasurer, PO Box 3215, Norfolk, VA 23514-3215.
  • Online:  eservices.norfolk.gov
  • Phone: 1-855-766-3030

Have your account number available and allow 3 days for DMV Stop removals.

Our office will still be conducting business by phone and email and will continue processing payments. If you have questions, or need further assistance, please call our office at 757-664-7800.  Please leave a message if your call goes to voicemail, as we expect higher than usual call volumes during this time.  You can also send us an email by using the e-services portal, or our Staff Directory.

We appreciate your patience and understanding.

About the Office

The Office of the Treasurer was established in 1869 by the Constitution of Virginia. The Treasurer is an elected official and serves a term of four years. Responsibilities and duties encompass all activities related to the receipt and collection of revenue, the safekeeping and investment of revenue, and an accurate accounting for and the disbursement of revenue.

Responsibilities & Goals

The legal authority for the Treasurer's duties and responsibilities is governed by the Constitution of Virginia, the Code of Virginia, Local Ordinances and charter provisions, case law, court decisions and opinions of the Attorney General.

It is our goal to provide an efficient and professional approach in serving the citizens of Norfolk, while maintaining an attitude of respect and understanding. You will receive prompt and courteous information and assistance. We are committed to strive for excellence.

Additional Information

  • Questions concerning Real Estate Assessments may be directed to the Office of the Real Estate Assessor at 757-664-4732.
  • Questions concerning Real Estate Tax Relief may be directed to the Department of Human Services at 757-823-1130.
  • Questions concerning Personal Property Assessments may be directed to the Office of the Commissioner of the Revenue at 757-664-7884.
  • Questions concerning Business Tangible Personal Property Assessments, Admissions Tax, Lodging Tax, Short Term Rental Tax, and Meals Tax may be directed to the Office of the Commissioner of the Revenue at 757-664-7886.
  • Questions concerning Business and Professional Licenses may be directed to the Office of the Commissioner of the Revenue at 757-664-7886.
  • Questions concerning filing requirements and preparation of State Income Tax may be directed to the Office of the Commissioner of the Revenue at 757-664-7885.