Norfolk City Treasurer

Our office is closed to the public.

Our office will be conducting business by phone and email from 8:30am to 4:45pm, Monday through Friday. Due to high call volume, please leave a message and your call will be returned. 757-664-7800.     A return call from City Hall will show as a Virginia Beach call.  The Cox phone switch is based in Virginia Beach.

For faster service, email us at:

Please include FULL NAME, Account #, ADDRESS, last four of your social security number and any details so that we may respond to your request.

Active duty military requesting a  waiver because your home state is not Virginia must email copies of your LES or W2 for the years you have resided in Virginia – send your information to  The Commissioner of Revenue reviews assessments.

Due Dates for Payments of Certain Taxes:

Tax revenue is important to the City of Norfolk to be able to provide much needed services, especially in this time of economic turmoil when services are in greater demand.   Timely payment will assist the City to keep these vital services operational.

The due date for 1st quarter real estate taxes is September 30, 2020.

The due date for delinquent personal property taxes is September 30, 2020.

Waivers of convenience fees and delay of penalty and interest ended August 1, 2020.

Business tax filings are due by the 20th of each month.  Businesses must file monthly.

To make payments for personal property and/or real estate tax, business licenses, or fiduciary taxes, the following options are available:

Mail:  Norfolk City Treasurer, P.O. Box 3215, Norfolk, VA 23514-3215
Phone:  1-855-766-3030

Have your account number and make sure you are using the zip code attached to the account.

Allow 3 days for DMV stops to be removed. 

Utility Drop Box Locations – Checks/Money Orders Only

Taxpayers can put their payments in any of the drop box locations below:

Berkley Neighborhood Service Center
925 South Main Street
Norfolk, VA 23523
Fishermans Road Fire Station
1425 Fishermans Road
Norfolk, VA 23503
Granby Municipal Building
401 Monticello Avenue
Norfolk, VA  23510
Norview Community Center
6380 Sewells Point Road
Norfolk, VA  23513
Old Dominion Fire Station
1211 W 43rd Street
Norfolk, VA 23508
Poplar Hall Drive Fire Station
5909 Poplar Hall Drive
Norfolk, VA  23502
Thole Street Fire Station
115 Thole Street
Norfolk, VA  23505

About the Office

The Office of the Treasurer was established in 1869 by the Constitution of Virginia. The Treasurer is an elected official and serves a term of four years. Responsibilities and duties encompass all activities related to the receipt and collection of revenue, the safekeeping and investment of revenue, and an accurate accounting for and the disbursement of revenue.

Responsibilities & Goals

The legal authority for the Treasurer's duties and responsibilities is governed by the Constitution of Virginia, the Code of Virginia, Local Ordinances and charter provisions, case law, court decisions and opinions of the Attorney General.

It is our goal to provide an efficient and professional approach in serving the citizens of Norfolk, while maintaining an attitude of respect and understanding. You will receive prompt and courteous information and assistance. We are committed to strive for excellence.

Additional Information