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City Planning
The Planning & Development Center is open to walk-ins for building and zoning
permit questions only:
Monday - Thursday
10AM - 2PM
Staff is available to assist citizens with the online application and permit portal system during walk-in hours.
No paper applications or permit submissions are accepted.
In order to ensure the safety of our citizens and staff, as well as save you time, it is encouraged to make an appointment. Please make an appointment using this link:
https://www.norfolk.gov/FormCenter/Planning-22/Zoning-Appointment-for-Development-Servi-608
Save time apply online!
Find the application online in the menu below or email for assistance:
- For Zoning questions email zoningdsc@norfolk.gov
- For Business License/Zoning Approval email zoningbl@norfolk.gov
- For Short-term Rental email str@norfolk.gov
- For Building Permit questions and other trades permit questions email planning@norfolk.gov
City Planning is responsible for developing and implementing short and long-range plans, goals, and policies, as developed with the community and approved by the City Council, that reflect the needs and interests of residents and the city. The department fulfills four primary functions:
- provision of long-range planning services;
- implementation of the city’s land use regulations;
- implementation of federal, state, and local environmental programs, including the Chesapeake Bay Preservation Act, storm water management, and erosion control programs and;
- oversight of building safety during the construction process.
City Planning provides input and staffs the City Planning Commission, the Wetlands Board, the Architectural Review Board, and the Zoning Appeals Board.