May 7, 2020 6:25 PM
City of Norfolk facilities closed
Coronavirus City Updates
BULK TRASH UPDATES:
Will my trash be picked up during the closure?
o Yes, trash pick-up will continue. Do not overflow your trash container. For their safety, drivers will stay in their vehicles.
o If your trash collection is missed, submit the information through the MyNorfolk app (available on the App Store or Google Play) or online.
What about bulk waste pick-up?
o The city is resuming bulk and yard waste collections beginning the week of May 11. Waste Management crews retrofitted trucks and revised collection methods which allow employees to ride together and safely collect yard and bulk waste.
Yard waste collection will be picked up on the resident’s normal collection date. For more than 20 bags, residents must schedule a bulk waste pickup.
The initial bulk waste schedule will be modified, and collections limited. Pickup could be delayed.
Residents must schedule all bulk waste pickups using the MyNorfolk online portal, mobile app or call Norfolk Cares at 664-6510. Collection will take place on the resident’s normal trash collection day.
Any scheduled pickups not collected, will be picked up the following week. If possible, remove items from the curb that were not collected.
Residents who set out bulk waste that has not been scheduled may receive a Notice of Violation.
o Effective Saturday, April 18, Norfolk residents can drop off bulk waste items at the Norfolk transfer station located at 3136 Woodland Avenue. Residents wishing to drop off bulk items can also take bulk items to the Suffolk transfer station located at #1 Bob Foeller Drive in Suffolk Monday – Friday 8 a.m. to 4 p.m. Residents dropping off bulk items are asked to observe social distancing guidelines at the transfer stations. Norfolk transfer station hours are Saturdays from 8:00 a.m. to 12:00 p.m.