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November 29, 2021
6:00 PM - 7:30 PM

Via WebEx

Norfolk, VA 23510
Dealing with Difficult People banner and registration link
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NBN Academy: Dealing with Difficult People

Monday, November 29, 2021

Relating to the public sometimes means relating to individuals whose behavior is sometimes difficult to manage. Dr. Helen Runyan, associate professor of counseling at Regent University and a former Norfolk civic league president, will help answer common questions. Why do people behave badly? When is direct confrontation the best approach? When is more subtle coaching better? How do we draw healthy boundaries? How do we recognize toxic attitudes within ourselves?

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