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Posted on: June 11, 2019

Norfolk City Council Approves Ordinance for E-scooter Pilot Program

Pilot Designed to Improve Transportation Options and Quality of Life for Residents and Visitors

NORFOLK, VA – Commuting around the Mermaid City just got easier! Norfolk City Council approved the ordinance for a shared scooter pilot program with Lime during tonight’s City Council Meeting, making Norfolk the first city in Hampton Roads to embrace the electric scooter company. The pilot will assess the viability of this new mobility option for Norfolk residents and visitors. The initiative will last for one year, beginning June 24th.

“We are excited to bring Lime to Norfolk! The City is committed to improving transportation access and providing first-and last-mile solutions to support public transit,” said Director of Transit Amy Inman. “This pilot program advances our commitment to ensure residents and visitors have convenient, reliable commuting options to safely reach their destination.”

The city-wide program will launch in Norfolk with 150 e-scooters available on the market beginning June 24, with a goal of ramping to 500 e-scooters by Fourth of July weekend. As a dockless system, riders can start, hold and end rides by parking the e-scooter in the public right of way (ex. sidewalks and plazas), clear of building entrances and ramps. Lime ensures shared scooters are properly parked through preferred parking zones and photo verification.  

Residents, students and visitors can make point-to-point trips in and around the city with just a tap on their smartphones. Lime also offers services for non-smartphone users and cash-based options through their Lime Access Program.

E-scooter riders have the same rights of the road as bikes and cars and are expected to follow traffic laws accordingly. Additionally, e-scooter riders are encouraged to wear helmets while riding.

To ride Lime, simply download the free Lime scooter app, available in the App Store or Google Play. Riders find available e-scooters and parking locations in the app. Lime rides cost $1 to unlock.  

The City is hosting a media day on Friday, June 14th for reporters to participate in a demo ride and interact with city staff and Lime representatives.

Norfolk will continue to engage with residents and stakeholders during the rollout and duration of the pilot to gain their feedback and evaluate the effectiveness of the program.

More information about Lime can be found at
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