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Posted on: February 23, 2021

Norfolk Vaccine Preregistration Support to End Friday

City employees have been helping residents since January 25

NORFOLK, VA – The City of Norfolk’s vaccine hotline (664-SHOT) and hands-on preregistration help at recreation centers will close permanently at 4:00 p.m. Friday, February 26. The number of residents seeking help steadily declined since last week when the state announced the Vaccinate Virginia website and call center.

City employees have been helping residents with preregistration since January 25 when Norfolk Department of Public Health moved to Phase 1b.

“I’m extremely proud of all the city employees who have helped our residents during this time. When Vaccinate Virginia was announced February 10, my top priority was ensuring our residents experienced a smooth transition to the state system. We closely monitored the transfer of Norfolk preregistration information and I am pleased to report no issues were found. Now is the time to refocus our support of the Norfolk Department of Public Health and help them with other vaccination needs,” said Dr. Chip Filer, City Manager. The Norfolk Department of Public Health’s webpage www.norfolk.gov/covid19vaccine will be updated Friday at 4:00 p.m. and the Norfolk online form will be removed.

Since January 25, more than 8,400 residents called the Norfolk Vaccine Hotline for preregistration help and information. Nearly 1,000 have visited the recreation centers since February 10.

Residents who preregister locally through Friday at 4:00 p.m. will have their information uploaded to the state system within 24-hours. Residents can visit vaccinate.virginia.gov to search for their information.

Vaccinate Virginia can be accessed anytime online and by phone seven days a week from 8:00 a.m. to 8:00 p.m.

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