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The original item was published from 5/14/2021 10:33:00 AM to 6/11/2021 12:00:11 AM.

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Posted on: May 13, 2021

[ARCHIVED] Correction: Norfolk Police Department warns residents about scam

CORRECTION:  Collection notices from CCS Collections are not fraudulent.  

The City of Norfolk’s Parking Division uses CCS Collections headquartered in Indianapolis, Indiana to notify and collect past due parking citations.

Per City Code, citizens have 30 days to pay or appeal a parking citation. CCS Collections sends letters after 30 days for any unpaid citations and fees. 

If you have questions about the legitimacy of a CCS Collections notice, call Norfolk Cares at 664-6510 or CCS Collections at 866-652-6920

We apologize for any confusion this may have caused.

Collection notices from CCS Collections are not fraudulent


NORFOLK, Va. (NPD) – The Norfolk Police Department is warning residents about a fraudulent notice that is reportedly being received by residents in the mail.

City officials and the police department were recently made aware of residents receiving a notice in the mail from an Indianapolis based Collection Service, CCS Collection Services. The notice says the resident owes overdue payments to the City of Norfolk for street cleaning services.  

The City of Norfolk is not sending out notices in the mail for street cleaning services, and Norfolk Police reminds residents to always be careful about sending money to unverified sources.     

Residents who think they have been a victim of fraudulent activity such as this are encouraged to report it to the Federal Bureau of Investigations at

Stay with Norfolk Police News for updates to this story and other breaking news. 

Always be informed of breaking stories. Follow us on Twitter at @NorfolkPD

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