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Posted on: April 1, 2021

Three Things that may Impact Your Monthly HRUBS Charges that You Might Not Know About

Learn how water fees are assessed, the number of days in the billing cycle and how a leak can cause changes in your monthly HRUBS service charges.

Through HRUBS, customers receive one combined bill for water, wastewater, and related public services rather ...


Posted on: December 22, 2020

CARES Act Statewide Utility Payment Assistance Program

Limited-time Payment Assistance for those Impacted by COVID-19

The City of Norfolk is committed to helping households affected by COVID-19. If you've been unable to pay for your household or business water and wastewater services, CARES Act paymen...


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