Three Things that May Impact Your Monthly HRUBS Charges that You Might Not Know About

Through HRUBS, customers conveniently receive one combined bill for water, wastewater, and related public services rather than multiple bills. These varying services are delivered and billed differently. To understand your HRUBS bill better, take a minute...

CARES Act Statewide Utility Payment Assistance Program

Limited-time Payment Assistance for those Impacted by COVID-19

The City of Norfolk is committed to helping households affected by COVID-19. If you've been unable to pay for your household or business water and wastewater services, CARES Act paymen...