Utilities

 
Directions

401 Monticello Avenue
Norfolk, VA 23510

P. O. Box 1080
Norfolk, VA 23510

757-664-6701

757-823-1000

757-664-6739


Link: Utilities Page

  • Customer Service: 757-664-6700
  • Miss Utility (Call Before You Dig): 1-800-552-7001

Staff
Name Title Email Phone
Lentz, P.E., Kristen Director   757-664-6700
Carteris, Robert Asst Director - Budget & Customer Service   757-664-6700
Terhune, Jillian Water Quality Manager   757-441-5678
Harbin, Chris Water Production Manager   757-441-5678
Hodges, Trinette Water Accounts Manager   757-664-6700
Kenyon, APR, Harry Management Services Administrator   757-664-6700
Barnett, P.E., Cherryl Engineering Manager   757-664-6700

37th Street Plant 
Directions

3719 Parker Avenue
Norfolk, VA 23508

757-441-2652

757-441-2727



Moores Bridges Plant 
Directions

6040 Waterworks Road
Norfolk, VA 23502

757-441-5678

757-441-5639



Operations 
Directions

1316 Ballentine Boulevard
Norfolk, VA 23504

757-823-1000

757-823-1073



Western Branch Pump Station 
Directions

113 Lockwood Circle
Suffolk, VA 23434

757-539-9281

757-441-5639



Reservoirs 
Directions

6040 Waterworks Road
Norfolk, VA 23510

757-441-5678, ext. 253

Link: Reservoir Page

Hours
Monday through Friday
6:30 a.m. to 5:00 p.m.
Staff
Name Title Email Phone
Rosenthal, CLM, David S. Reservoir Manager