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Emergency Preparedness & Response
Department Overview
The Department of Emergency Preparedness and Response is comprised of two divisions:

Emergency Management
  • The Division of Emergency Management which supports our citizens and community partners to ensure that as a city we work together to build, sustain, and improve our capability to mitigate, prepare for, respond to, and recover from all hazards

Emergency Communications (911)

  • The Division of Emergency Communications (911) which serves as a central point to provide timely, accurate and critical twenty-four hour communications between our citizens and visitors and their need for public safety response, such as police, fire or medic units.

We are one team, one fight in a joint effort to ensure the city is safe, secure and prepared in its approach to incident mitigation, preparedness, response and recovery.



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Contact Us

James Redick, Director
James Redick

Director
Email

3661 E. Virginia Beach Blvd
Norfolk, VA 23502

Emergency - 911
Non-Emergency
Ph: 757-441-5610
Main Office-
Ph: 757-441-5600
Fx: 757-455-0752