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You must be at least 18 years old to work directly with animals. Volunteers often work "behind the scenes" and there is an element of risk involved. Our first priority is to keep our volunteers safe and their experience enjoyable.
Prior animal experience is helpful, but not necessary to become a volunteer. You should be able to communicate well enough to follow instructions. You will also be working closely with other volunteers and staff, so you must be able to get along with others. Additionally, you should also have the ability to work independently without close supervision.
You should be in reasonably good physical shape to walk dogs; some are very strong and pull hard on their leash. There is a fair amount of strenuous activity involved in just about all of our animal care volunteer opportunities. If you take immunosuppressive drugs, you should speak with your physician before working with animals.
Foster homes are needed for many different situations. Some animals are too young for adoption, may have an injury, or may need a different environment than the Adoption Center can provide. Foster care is needed for those animals who are adoptable, but just need time away from the Adoption Center in order to grow, heal, or chill out. Foster care typically lasts anywhere from one week to a month or more. We usually try to match the needs of the foster home with the needs of the animal(s). Contact us directly if you would like to become a foster home for our animals.
Yes. We ask that you commit to volunteering for a minimum of one year. We invest a lot of time and resources into training our volunteers. Having a large turnover of volunteers strains our resources and the care we can ultimately give to our animals. If you are an animal care volunteer, we ask that you be able to commit at least two hours per week, for at least one year. There are some exceptions. Please contact us with your particular concerns.
We ask that you maintain a regular schedule as a volunteer. We are able to plan our day better if we know that volunteers are working at a particular time. We know that you may miss your scheduled shift due to illness, vacations, etc., but we do ask that you make an effort to follow your schedule as much as possible.
There is a multitude of administrative and clerical tasks that you can do. Clerical duties tend to get lowest priority in our very busy Adoption Center so help is always appreciated. There is always landscaping that needs a talented touch, as well as special events that frequently require a lot of extra hands. If you can't commit to a steady two hour per week time commitment, these opportunities might be just what you're looking for.
We are here from 8 a.m. to 5 p.m., Monday through Friday, with evening hours Thursdays until 7 p.m. On weekends and holidays, we are here from 8 a.m. to 4 p.m. We especially need help during morning cleaning on weekdays. If these hours don't fit your schedule, we also need help during the evenings for our off-site adoption program at area Petco stores.
Attend one of our scheduled volunteer orientations. You will learn more about us and about the volunteer opportunities we offer. We will then set up a one-on-one interview with you to discuss your availability and the volunteer areas that interest you most.
Contact our Volunteer Coordinator. Call 757-441-5505, ext 307 or email Laurelyn Flowers.
Citizen Request Tracker has been deactivated and removed from Norfolk.gov to make way for a brand new and improved online experience. On October 1, your new best friend delivered right to your favorite device via the new Norfolk.gov, MyNorfolk mobile app and online resident portal. Mobile-friendly design, easy to navigate, track service requests in real-time. Connecting with your city just got easier!
All of the open requests that were submitted via Citizen Request Tracker are now available via the myNorfolk website.
You will continue to receive updates on your open service requests as normal until the request is closed.
Unfortunately, no however you can establish a new user account via myNorfolk and receive:
Additionally, should you not wish to establish a new user account, you may also utilize your existing Facebook or Google sign in to utilize myNorfolk.
You can find your existing Citizen Request Tracker service requests in myNorfolk by typing RT-and the existing Citizen Request Tracker number. You may also type the address provided and type that address in the search bar.
For many service requests migrated from Request Tracker, the service request address is not in a standard format for e.g. an Address as ” 114 W Ocean Ave Top of the driveway near white fence. Norfolk VA” as in the screenshot on the right.
For such service requests, the default address attached to the service request will be “810 Union street, Norfolk VA” .Norfolk Cares Center staff will be researching through these addresses to geographically enter the right address in myNorfolk. In the interim, contact the Norfolk Cares Center for information.
Attached is a convenient crosswalk for your reference.
The city's CAFR is available for viewing online. If you would like a hard copy of the document from the most recent year Click Here
Ph: 757-664-4529Fx: 757-664-4201
For other type damages, i.e. automobile accidents not involving public schools, contact the City Risk Management Office at: 810 Union St.Room 600Norfolk, VA 23510Ph: 757-664 4056 Fx: 757-664-4110
Any further questions please call 664-6604 to speak with an representative in the Fire Marshal's Office.
2. You have the right to request that any charges for the requested records be estimated in advance.
3. If you believe that your Freedom of Information Act rights have been violated, you may file a petition in district or circuit court to compel compliance with FOIA.
If we estimate that it will cost more than $200 to respond to your request, we may require you to pay a deposit, not to exceed the amount of the estimate, before proceeding with your request. The five days that we have to respond to your request does not include the time between when we ask for a deposit and when you respond.
You may request that we estimate in advance the charges for supplying the records that you have requested. This will allow you to know about any costs upfront, or give you the opportunity to modify your request in an attempt to lower the estimated costs.
If you owe us money from a previous FOIA request that has remained unpaid for more than 30 days, the City may require payment of the past-due bill before it will respond to your new FOIA request.
FOIA requires that the City make one of the following responses to your request within the five-day time period:
1. We provide you with the records that you have requested in their entirety.
2. We withhold all of the records that you have requested, because all of the records are subject to a specific statutory exemption. If all of the records are being withheld, we must send you a response in writing. That writing must identify the volume and subject matter of the records being withheld, and state the specific section of the Code of Virginia that allows us to withhold the records.
3. We provide some of the records that you have requested, but withhold other records. We cannot withhold an entire record if only a portion of it is subject to an exemption. In that instance, we may redact the portion of the record that may be withheld, and must provide you with the remainder of the record. We must provide you with a written response stating the specific section of the Code of Virginia that allows portions of the requested records to be withheld.
4. We inform you in writing that the requested records cannot be found or do not exist (we do not have the records you want). However, if we know that another public body has the requested records, we must include contact information for the other public body in our response to you.
5. If it is practically impossible for the City to respond to your request within the five-day period, we must state this in writing, explaining the conditions that make the response impossible. This will allow us seven additional working days to respond to your request, giving us a total of 12 working days to respond to your request.
6. If you make a request for a very large number of records, and we feel that we cannot provide the records to you within 12 working days without disrupting our other organizational responsibilities, we may petition the court for additional time to respond to your request. However, FOIA requires that we make a reasonable effort to reach an agreement with you concerning the production or the records before we go to court to ask for more time.
A public record is any writing or recording - regardless of whether it is a paper record, an electronic file, an audio or video recording, or any other format - that is prepared or owned by, or in the possession of a public body or its officers, employees or agents in the transaction of public business. All public records are presumed to be open, and may only be withheld if a specific, statutory exemption applies.
The policy of FOIA states that the purpose of FOIA is to promote an increased awareness by all persons of governmental activities. In furthering this policy, FOIA requires that the law be interpreted liberally, in favor of access, and that any exemption allowing public records to be withheld must be interpreted narrowly.
Online forms are available in the Request Tracker. There are two forms, depending on what records you are seeking. You can either fill out the form and submit it online or to download the general FOIA form or the public safety FOIA form and fax, mail or deliver.
From a practical perspective, it may be helpful to both you and the person receiving your request to put your request in writing. This allows you to create a record of your request. It also gives us a clear statement of what records you are requesting, so that there is no misunderstanding over a verbal request. However, we cannot refuse to respond to your FOIA request if you elect to not put it in writing.
1. Your request must identify the records you are seeking with "reasonable specificity." This is a common-sense standard. It does not refer to or limit the volume or number of records that you are requesting; instead, it requires that you be specific enough so that we can identify and locate the records that you are seeking.
2. Your request must ask for existing records or documents. FOIA gives you a right to inspect or copy records; it does not apply to a situation where you are asking general questions about the work of the City or any department, nor does it require the City to create a record that does not exist.
3. You may choose to receive electronic records in any format used by the City in the regular course of business. For example, if you are requesting records maintained in an Excel database, you may elect to receive those records electronically, via e-mail or on a computer disk, or to receive a printed copy of those records
If we have questions about your request, please cooperate with staff's efforts to clarify the type of records that you are seeking, or to attempt to reach a reasonable agreement about a response to a large request. Making a FOIA request is not an adversarial process, but we may need to discuss your request with you to ensure that we understand what records you are seeking.
You may also mail or email your request for records from the city. Direct your request to Michelle Washington at email@example.com. 810 Union StreetRoom 409Norfolk, VA 23510 FOIA Request Site
Agencies are under no obligation to extend benefits of FOIA to requests to individuals and media bodies residing outside of Virginia.
Personnel records (§ 2.2-3705.1 (1) of the Code of Virginia)
Records subject to attorney-client privilege (§ 2.2-3705.1 (2)) or attorney work product (§ 2.2-3705.1 (3))
Vendor proprietary information (§ 2.2-3705.1 (6))Records relating to the negotiation and award of a contract, prior to a contract being awarded (§ 2.2-3705.1 (12))
This is where GIS comes in. Geographic Information Systems (GIS) technology is a computer-based data collection, storage, and analysis tool that combines previously unrelated information into easily understood maps. But GIS is much more than maps. A GIS can perform complicated analytical functions and then present the results visually as maps, tables or graphs, allowing decision-makers to virtually see the issues before them and then select the best course of action.
Add the Internet, and GIS offers a consistent and cost-effective means for the sharing and analysis of geographic data among government agencies, private industry, non-profit organizations, and the general public.
1. Management of resources
2. Investigations of the earth’s surface that is scientific in nature
3. Archeological uses
4. Planning of locations and management of assets
5. Urban & regional planning
6. Criminology matters
7. An Impact assessment of the environment
8. The assessment and eventual development of infrastructure
9. Studies of the demographics of an area plus its population
10. Analysis with regards to engineering
25,000 guinea pigs8,547 Labradors167 blue whales52 Big Bens47 giant redwood trees18.5 cruise ships16 Eiffel Towers13 Empire State Buildings1/8th of a Marathon
Before starting Desk to 5k make sure you have had a health check with your GP and that they are happy for you to start the plan. It is intended as a challenge but within sensible parameters, and as generic advice the Desk to 5k is limited in the situations and people it can cover.
A ‘walk’ is a brisk walk, keeping your breathing under control
A ‘gentle run’ is anything more than a walk, which may involve being out of breath.
A ‘faster run’ is faster than a gentle run, which is likely to leave you out of breath and feeling like you are working hard.
If you would like specific routs check out the Norfolk Running Routes page for ideas.
If an employee has any of the conditions included in the program, they shouldcontact the Optima Health Care Coordination Line at (757) 687-6340, or toll free at(877) 817-3037. It is the responsibility of the employee to reach out to OptimaHealth and enroll in the program in order to meet the requirements for the incentive.
In addition to the contacts with your Health Coach, there are other requirements thatmust be met to achieve the incentive. Your Health Coach will give you all of theprogram details, however some of the requirements follow:
Respiratory Disease Management:
1. Physician follow up for asthma or Chronic Obstructive Pulmonary Disease(COPD) at least once a year.
2. Development of an asthma/COPD management plan.
3. Development of an appropriate nutrition and activity plan.
If you are, or become, pregnant during this program, you may be eligible to receiveincentives for both the disease management program you are enrolled in and thePartners in Pregnancy Program.
For specific questions, contact your FSA coordinator or your Benefits Team.
Communicate effectively and work with division management to establish wellness programs, can motivate fellow employees to participate in wellness programs, and is willing to take on the leadership responsibilities required for the success of the wellness program at their worksite.
Other duties include working with their division management to schedule, arrange, coordinate, and plan wellness programs at their worksite, distribute information about city-wide wellness programs to employees, and maintain a wellness poster series and brochure rack at their worksite provided by the City Wellness Coordinator.
The City of Norfolk does not retain applicant username/password information, please contact NEOGOV customer service at 877-204-4442.
Berkley NSC, 925 S. Main Street (757-664-6455)Huntersville NSC, 830 Goff Street (757-664-7410)Park Place NSC, 606 W. 29th Street (757-664-7512)Workforce Development Center, 201 E. Little Creek Rd. (757-664-6000)
The Virginia General Assembly adopted legislation, effective January 1, 2011, that allows 100% service-connected disabled veterans of the armed forces to apply for real estate tax exemption on their primary residence. In order to apply, the veteran must provide the following:
No. If a person who is permanently and totally disabled owns real estate, there is no minimum age requirement.
Certification is required from the Department of Veterans Affairs, the Railroad Retirement Board, or the Social Security Administration. If an applicant is not eligible for certification by any of these agencies, there must be sworn affidavits by two (2) medical doctors licensed to practice medicine in Virginia. One of these affidavits must be based on a physical exam.
Deferral means taxes will be paid to the city upon the sale of the dwelling or from the estate of the decedent. more...
Norfolk Workforce Development Center 201 E. Little Creek Road Norfolk, VA 23505
Berkley Multi-Service Center 925 South Main Street Norfolk, VA 23523
Department of Human Services 741 Monticello Ave. Norfolk, VA 23510
Huntersville Multi-Service Center 830 Goff Street Norfolk, VA 23504 more...
The City has invited Verizon, in person and by letters, to enter into a cable television franchise to provide cable services to the citizens of Norfolk. Verizon told us that they appreciated our taking time to invite them in and urging them to come to Norfolk and that they understood the process. They said then and continue to say that they have not concluded that they desire to apply for a franchise.
No cable television, internet or telephone provider has an exclusive contract to provide service in Norfolk. The City has consistently encouraged competition in the City.
Much of the regulation of cable companies is done by the Federal Communications Commission ("FCC") and at the federal government level. FCC guidelines give the City of Norfolk the authority to regulate the rate for Basic service, the lowest available level of service when there is no competition. Currently, Norfolk does not regulate the base rate for cable service because the FCC has determined that with direct broadcast satellite providers (DirecTV and Dish Network) there is adequate competition; therefore, Cox may charge what it believes the cable-buying market will pay.
FCC regulations state that basic service must contain local broadcast stations and public-education-government channels. Any additional channels are at the sole discretion of the cable company. Except for mandating broad categories of programming such as the following:
The City has no jurisdiction over what channels are carried on the Cox system.
With utilities like electricity and water, monthly charges are based on usage and fees and are calculated at the end of a billing cycle. However, like telephone service, cable TV service has a standard basic monthly charge, usually billed a month in advance.
Under legislation enacted by the 2006 General Assembly, House Bill 568, the Virginia communications sales and use tax, also referred to as the Communications Sales tax, replaced most of the previous state and local taxes and fees on communications services, effective January 1, 2007. This tax replaced all "franchise fees" previously paid by cable TV service companies in Virginia.
As a cable TV subscriber in Norfolk, you have a right to:
If subscribers have questions or problems with cable service, they should first contact Cox to resolve the issue. Direct inquiries for Cox to:
MyNorfolk is currently available for iPhones and Android devices.
Your request has been moved over to the new system and is still being processed. For Request tracker requests enter RT- and you can continue to monitor your concern.
From the MyNorfolk website, enter a word or phrase in the Search City Services box at the top of the screen. From the MyNorfolk mobile app, select City Service Directory from the menu, and then enter a word or phrase in the Search City Services box at the top of the screen.
Most service request types can be entered anonymously by leaving the Contact Info fields blank while creating your request. However, if we need more information and have no way to contact you, the request may be canceled (not completed). Some request types require contact information to be provided in order to comply with laws or rules in place regarding those services. Contact info fields are indicated as “required” for those request types.
Yes. When submitting a service request, if you provide your email address on the Contact Info screen, you will receive an email notification for that request when it opens and when it gets closed or canceled.
Your email address is used only for the MyNorfolk application and will not be sold or shared.
Your request will beassigned to the corresponding City department depending on the type of servicerequest entered.
The time to fulfill the request varies depending on theservice request type, priority, and the volume of requests being handled by theassigned City departments.
The MyNorfolk application currently offers over 145 servicerequest types which are fulfilled by various City departments. Requests may beentered using MyNorfolk at any time but service fulfillment only takes placeduring City business hours.
There is not a limit on the number of service requests entered. However, the system may prompt you that someone else has already reported a similar issue at the same location.
Adding a photo is optional.
Only addresses within the City of Norfolk limits will be found. If you live in a neighboring city your address will not be found.
Your Care Coordinator should be your primary point-of-contact for all of your services here at the Norfolk Community Services Board. Care Coordinators will always be a provider with whom you have had face-to-face contact, as well as provided you with services in the past.
Call our Reimbursement Office at 757-823-1665.
For job openings and employment information, call Human Resources at 757-823-1668. You may also visit the City of Norfolk Human Resources web site.
Call TDD: 1-800-552-7917.
Call the Office of Consumer Relations at 757-823-1692.
View the copy of our NCSB Handbook (PDF). You may also obtain a printed copy of the handbook at any of the Norfolk CSB Facilities.
Residential projects: building permits are required to remove drywall, construct new partition walls or bearing walls, relocate walls, install new framing, change the roof pitch, construct decks, build room additions, screen porches, cover porches, build any accessory structure over 256 square feet, install pre-manufactured carports, install above ground swimming pools deeper than 2 feet, install hot tubs/spas, and construct masonry walls with a footing.
Commercial projects: building permits are required to remove drywall, construct new partition walls or bearing walls, relocate walls, install new framing, re-roof, side or cover exterior walls, complete tenant build-outs, complete change in use, obtain a change in occupancy, build additions, construct commercial accessory structures, install fences taller than 6 feet in height, install fire suppression equipment, install 5 foot run-ins, elevators, install paint booths, construct service station islands and canopies, and install pre-manufactured steel buildings.
For further clarification, please call the Development Services Center at 757-664-6565.
If a contractor is performing work on your property, it is highly recommended that they obtain the permit and be listed as the responsible party. A property owner may choose to perform the work and obtain a permit themselves; but will also need to submit an affidavit accepting responsibility for all work performed under the permit.
Class A, B, or C contractors licensed in the state of Virginia may only obtain permits within their respective trade. Persons holding a master’s license in the state of Virginia may only obtain permits for projects within their trade not to exceed $1,000 in scope.
Plans may be emailed to the Development Services Center. Attachments over 50 MB can be uploaded to the City's FTP site or mailed to the Development Services Center. Insufficient plans or incomplete applications will not be assigned check-in tracking numbers. Please refer to the Plan Submittal Checklist. Resubmittals shall include the entire resubmittal bundle including all of the requested items, address, and permit tracking number, or the plans will not be resubmitted for review.
Please note that if the shed is greater than 256 square feet or if the fence is taller than 6 feet, a building permit is required.
In addition, all fences located within a historic district are required to receive a Certificate of Appropriateness by going through the Architectural Review process.
Please contact Zoning at 757-664-6588 to verify setbacks for a specific property and structure.
The location of the fence depends on several factors including the zoning district that you reside and the exact delineation of your property line. In general: •A fence located in the front yard that is considered 50% open (i.e. chain link, wrought iron, picket, etc.) may be up to 4 feet tall. •In the side yards, you may place up to a 6 foot solid fence, unless your property is on a corner lot. If you are on a corner, the fence adjacent to the road may be up to 6 feet, but it must be 50% open (i.e. chain link, wrought iron, picket, etc.) Graphics to illustrate these requirements can be found here. For further clarification, please contact Zoning at 757-664-6588.
Inspections can be requested using the online portal with a computer or smart device at Inspections . Additionally, a computer kiosk, located in the City Hall lobby, is available for the purpose of scheduling inspections.
Inspection results are emailed to up to three registered email addresses, designated by the permit applicant.
The Norfolk Police Department maintains the website where photographs and information of wanted people are displayed. You can use the Wanted Persons webpage to search for wanted persons using the Warrant Inquiry system. When you arrive at the site, simply click on the letter that corresponds with the suspected wanted person’s last name.
Fill out an
A bond is required so that the right of way and other project items can be completed in accordance with city standards the event that you do not meet your obligations.
We accept bonds for 100% of the cost of all right of way work installation and restoration including all storm water work (on public and private property).
On site storm water bond is needed because it ties into the City's storm water system and we need to make sure it is installed and installed properly.
Yes, please use the bond form (PDF).
Excel is preferred, but it can be sent in any format.
Please send the estimate to Cregg Fortin via email,
Yes, a letter of credit is acceptable.
Yes, a check is acceptable.
The bond is reduced to 10% to 15% as a one year warranty. You must request the release.
Please send an email with your permit number and/or project address, bond number, at least 2 weeks before needed requesting release to the Right of Way Management Division at Public Works email.
All questions regarding the sale of real estate for payment of delinquent taxes may be directed to:
For information on the next public auction, please visit VA Auction Company. Any upcoming auction dates will be posted on this site along with the parcels up for sale.
The Pamunkey Tribe’s Resort and Casino is expected to bring more than half a billion dollars in investment to Norfolk. The resort will be among the most elite in the nation, including a four-diamond, 500-room, full-service convention hotel, five-seven on-site restaurants, a luxurious spa, an entertainment venue and indoor and outdoor pools.
After a long process to find the perfect spot for this transformational project, the City identified the banks of the Elizabeth River in the heart of Norfolk. This 12-acre location on the waterfront is the right spot at the right time for this exciting project and the City is well positioned to make this happen.
Legislation to permit commercial Gaming has been proposed in the Commonwealth’s Legislature and will be on the agenda in the next session of the General Assembly.
3.4 acres on east of Harbor Park.
4% of NET gaming revenue is based on the total gaming revenue of both slots and table games at the facility.
In no event shall the tribe pay the City less than $3 million per year as part of a tribal gaming casino.
The tribe’s payment of gaming revenues to the City will more than cover the cost of public safety response. The resort casino is similar to any other business where police/fire are called to the property.
Every project is unique. The Joint Legislative Audit and Review Commission (JLARC) is working on a study right now for the General Assembly that will look into casino Gaming in Virginia. This study should be completed in November 2019.
The total investment will be based on the scope of the final project. At a minimum the tribe will construct a project that includes 750 electronic gaming machines, 25 gaming tables, 150 hotel guest rooms (if Class III gaming is approved), and parking.
The Tribe shall work in good faith with the City to employ city residents during construction and operation of the resort casino and purchase goods and services from local vendors provided that the cost and quality is competitive with other sources. The Tribe shall provide the City with semi-annual written reports detailing its compliance with the requirements of this Section.
The City has completed a highest and best use look at the site and has determined that a resort hotel and casino is the highest and best use.
The Tribe is responsible for all infrastructure that is required for the project.
Any revenues generated by casino operations will go to the City’s General Fund. Monies in the General Fund will be spent by City Council according to their priorities such as: public schools, resilience, St. Paul’s Transformation and neighborhoods.
There is more than enough parking for the resort casino, Amtrak and Harbor Park. The resort casino includes an onsite parking garage. There are 103 parking spaces dedicated for Amtrak. The existing Harbor Park lots and downtown garages will provide ample parking for Tides’ games.
If the event is protected by the First Amendment, the City will accommodate the activity in a traditional public forum. A traditional public forum is a place with a long tradition of expressive activities, such as:
Traditional public forums do not include:
A complete application (incomplete applications will not be processed) must be submitted by the required application deadline and includes the following:
As a guideline when completing event permit paperwork, always overestimate your needs and the quantities. It is much simpler to receive permission and scale down the event. Any changes to the requests in the Event Permit Application will delay the permit process.
Complete the Expressive Activity Permit Application (PDF) to get started with the permitting process.
Yes. There is a "strip" of land around each reservoir that is owned by the city. The amount of land owned varies with the reservoir because of when they were built, and how property was acquired. Generally, there is a 25-foot strip around Lake Whitehurst and Little Creek Reservoir, and a 10-foot strip around Lake Smith. Even with erosion, Norfolk still owns the property around the reservoirs.
For Lakes Lawson, Prince, Western Branch, and Burnt Mills, the amount varies. Check your property plat for an indication of what Norfolk owns. A professional survey may be required to determine the exact amount of property owned by the City of Norfolk.
What about trees that are leaning or already on the ground or in the water? We will meet with you to discuss your concerns.
To discuss your concerns and set up a meeting, call 757-441-5678.
Removal of trees of any size is prohibited without the proper permits.
If you have a question about a tree in the lake or the safety of a tree on city of Norfolk property around the reservoirs, please call us at 757-441-5678.
A permit is required before any work can take place. All shoreline work will require a landscape plan and permit. Permit applications can be obtained by calling 757-441-5678 or from the internet.
Types of boats that are not allowed in the reservoirs are sailboats, houseboats, inflatables, and personal water craft (ex: jet skis), surfboards and similar devices, including stand-up paddleboards (SUPs).
Oceans East5785 Northampton Blvd #104Virginia Beach, VA 23455757-464-6544
Please download the application from the Virginia Department of Elections website.