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1. What is a Meter ParkCard?

Parking meter permits are issued on a first come, first serve basis and may be renewed weekly with a new application. pre-paid debit-type card that can be used as payment for meters, instead of coins. The Meter ParkCard is a convenient means of payment for frequent downtown, metered parking patrons, whose visit is less than two hours.

2. How does a Meter ParkCard work?

Directions are included on the back of the ParkCards and they are as follows:

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  Insert ParkCard into meter in direction shown by arrow
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  Card balance will flash four times
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  Meter time will then appear, increasing incrementally
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  Remove card when desired time is displayed

3. Where can the Meter ParkCards be used?

Meter ParkCards can be used at all City of Norfolk meters, including meters located in Downtown Norfolk, and at the Old Dominion University Village. ParkCards are not for use at parking facilities, including garages and lots.

4. Are coins still accepted at meters?

Yes, all meters still accept nickels, dimes, and quarters.

5. Are the ParkCards reusable?

Yes, the ParkCards are reusable and can be reloaded with up to $10 or $20 (depending on original card amount) at the Parking Customer Service Center.

6. What if my card is lost or stolen?

There is a $5 replacement fee for lost, stolen or damaged cards. The City of Norfolk is not responsible for lost, stolen or damaged cards.