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1. How are real estate taxes assessed?

Real estate taxes are assessed by the City Assessor's Office. If you have any questions regarding your assessment you may contact the office of the Real Estate Assessor at 757-664-4732.

2. What is the current real estate tax rate?

Real Estate Tax rates are set by City Council and approved annually.  Effective July 1, 2022 the tax rate is as follows:

• The real estate tax rate is $1.25 per $100.00 of the assessed value.
• The business district tax rate is $1.41 per $100.00 of the assessed value.

3. When are real estate taxes due?

Real estate taxes are payable in four installments on the following dates:

• First quarter (July 1st through September 30th) - Due September 30th
• Second quarter (October 1st through December 31st) - Due December 5th
• Third quarter (January 1st through March 31st) - Due March 31st
• Fourth quarter (April 1st through June 30th) - Due June 5th

4. What should I do if my taxes are paid through my mortgage company but I receive the tax bill?

Notify the Treasurer’s Office via fax, email or regular mail, with a written request for future billings to your mortgage company. Please reference your account number, property address, and the name, address and telephone number of the mortgage company. You can also change the billing address by using our e-services portal.  If you have any additional questions please call 757-664-7849.

5. How are penalty and interest calculated on delinquent real estate tax?

Penalty is calculated at 10% or $10.00 whichever is greater, and interest is calculated at the rate of 8% per year.

6. Who do I contact regarding a change of address and/or tax billing status?

If you have a change of address and/or a change in your tax billing status, please provide written notification to the Treasurer’s Office so that your records can be updated. You can also update billing information by using the e-services portal.

7. When are real estate tax bills mailed by the Treasurer's Office?

It is the policy of the Norfolk Treasurer's Office to mail tax bills 30 days prior to the due date. If you do not receive a bill, contact the Treasurer's Office and a duplicate bill will be mailed to you. Virginia law is clear that it is the responsibility of the taxpayer to know the due date of the tax bill and to pay it on time. Failure to receive a tax bill does not relieve the taxpayer of penalty and interest on a delinquent account.

8. Is there a Tax Relief/Deferral program for the elderly and disabled?

Yes, Norfolk residents 65 years of age or older or permanently and totally disabled may be eligible for Real Estate Tax Relief or Deferral. There are certain eligibility requirements: please contact the Department of Human Services (757-823-1130) or visit their web page for more information.  Applications for Tax Relief or Deferral must be filed each year.

9. When do taxes become due on Tax Relief/Deferred accounts?

In accordance with Norfolk City code section 24-209.2, “in the event of a deferral of real estate taxes, the accumulated amount of taxes deferred shall be paid to the city by the vendor upon the sale of the dwelling or from the estate of the decedent within one year after the death of the last owner thereof who qualified for the deferral”. 

10. How do I calculate taxes due on Tax Relief/Deferred accounts?

Contact the Treasurer's Real Estate tax department at 757-664-7849

11. Who do I contact regarding the purchase of real estate property that has delinquent taxes?

All questions regarding the sale of real estate for payment of delinquent taxes may be directed to:

• F. Sullivan Callahan, Esq.
  327 Duke St.
  Norfolk, VA 23510
  Phone: 757-623-5000
• Robert Reed, Esq.
  555 Main St. 14th Floor
  Norfolk, VA 23510
  Phone: 757-625-1214

For information on the next public auction, please visit VA Auction Company. Any upcoming auction dates will be posted on this site along with the parcels up for sale.