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1. How often will I be inspected?

Each business has an identified business classification and is subject to an inspection within a range of every one to five years. Depending upon this business classification, or if there are identified fire and/or life safety hazards, your business may be inspected more frequently than others.

2. What is the penalty for non-compliance of correcting violations that were found during an inspection?

If our inspectors find any violations a re-inspection will be scheduled at no charge. If the found violations are not corrected by the re-inspection date, a second re-inspection will be scheduled and an additional $50 fee will be incurred. Failure to comply with these requirements shall lead to legal action. Violation of the Fire Code is a Class 1 Misdemeanor punishable by not more than $2,500 or imprisonment in jail not to exceed 12 months or both. Each day of non-compliance shall constitute a separate offense.

3. What is the difference between a permit fee and a fire inspection fee?

There are two separate fees required by the Fire Marshal’s Office. A fire inspection fee is billed for the fire inspection of your business. A permit fee is billed for each permit your business requires.

4. When are fire inspections done?

Our inspectors conduct fire inspections during normal business hours with limited disruptions to your business.

5. The inspector informed me that I am going to need a permit for my business. How do I get a permit?

If it has been identified by the inspector that you need a permit, they can assist you with filling out the permit application. If you have any questions please call 757-664-6604.

There are three payment options:
1. Mail in the application and the payment (check or money order made payable to Norfolk City Treasurer) to Norfolk Fire-Rescue, 100 Brooke Avenue, Suite 400, Norfolk, VA 23510
2. Bring the application and the payment (check or money order made payable to Norfolk City Treasurer or bring exact cash) directly to the Fire Marshal’s Office at 100 Brooke Avenue, Suite 400
3. Bring the application and the payment (check or money order made payable to Norfolk City Treasurer or bring exact cash) directly to Permitting Services located at City Hall, 810 Union Street, 4th floor
Inspections & Permit website

6. Do I have to wait for the inspector to come out to inspect my business or can I schedule one myself?

Call our office at 757-664-6604 to schedule an appointment.

7. I have a question about an inspection I received. How do I contact the inspector?

Call our office at 757-664-6604 and provide your business address to the receptionist or ask to speak with the inspector who inspected your business.

8. How do I get another copy of my inspection report?

Call our office at 757-664-6604 and ask for the receptionist, she can email it to you.