Show All Answers

1. What costs are associated with Passport Mobile Pay?

Registering for PassportParking Mobile Pay is free of charge. There will be a $0.20 convenience fee added to each parking session. Usual parking rates still apply.

2. Is it safe to do a credit card transaction over the phone or on an app?

Yes. Your credit card number is encrypted when you sign up and is never entered, displayed, or spoken during a transaction.

3. How does the Parking Enforcement know that I have paid through PassportParking Mobile Pay?

Once you pay with Passport Mobile Pay, the zone and space information that you enter is immediately sent to the parking enforcement’s monitoring system.

4. Do I get a receipt?

Yes. All transactions can be viewed by logging into your Passport Mobile Pay account. You also have the option of receiving receipts by email or simply printing directly from your account.

5. What if I get a ticket after paying with PassportParking Mobile Pay?

Passport does not own, manage or enforce parking facilities. We don’t issue citations and we can’t overturn them for you. Don’t worry though, you can find your receipt online from your Account Management page at www.ppprk.com/park. Follow the instructions on the citation to begin your appeal or call PassportParking Helpdesk for information on contacting the owner/operator.