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Information Technology
Our Mission
To provide the support framework for customer-focused services that leads to a well-managed government and engaged citizens.

Our Vision
To be an innovative and trusted partner in delivering communications and technology solutions that improve employee productivity and service delivery, engage our citizens and promote business growth and educational opportunities.

Our department has four areas of focus:

  1. Deliver effective technology services that connect residents to their city government and encourage transparency and resilience.
  2. Create an integrated digital user experience.
  3. Position Norfolk as a regional leader in championing technology accessibility and affordability while fostering entrepreneurial and economic development.
  4. Provide enterprise-wide technology support and solutions to enhance efficiency, strengthen cybersecurity and drive data-driven decision-making

Our department is divided into three bureaus. Each bureau has specific goals that support the four focus areas:

  • The Bureau of Infrastructure and Security is responsible for:
    • Selecting, installing and supporting desktop and mobile computing devices
    • Designing, installing and supporting network, telecommunications, server and storage infrastructure
    • Developing and enforcing cybersecurity policies and standards to protect data and technology resources
  • The Bureau of Operations and Strategy is responsible for:
    • Managing assets such as telephones, mobile devices and radios
    • Managing licenses
    • Ensuring business continuity services
    • Planning for technology strategy and future growth
  • The Applications Bureau is responsible for
    • Providing development, integration and support of business applications for
      • Internal stakeholders (city departments)
      • External stakeholders (public access to information and data)
    • Assisting with key city initiatives that support resilience and transparency


Contact Us
Steven DeBerry, Chief Information Officer
Steven H. DeBerry
Chief Information Officer

401 Monticello Avenue
Suite 300
Norfolk, VA 23510

Ph: 757-664-4500
  
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