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Emergency Preparedness & Response
Department Overview
The Department of Emergency Preparedness and Response is comprised of two divisions:

Emergency Management
  • The Division of Emergency Management which supports our citizens and community partners to ensure that as a city we work together to build, sustain, and improve our capability to mitigate, prepare for, respond to, and recover from all hazards

Emergency Communications (911)

  • The Division of Emergency Communications (911) which serves as a central point to provide timely, accurate and critical twenty-four hour communications between our citizens and visitors and their need for public safety response, such as police, fire or medic units.

We are one team, one fight in a joint effort to ensure the city is safe, secure and prepared in its approach to incident mitigation, preparedness, response and recovery.

Weather Tip
Weather happens
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Public Outreach
  • Join us at Preparedness Night with the Tides at Harbor Park on June 1st
  • Join us at the 3rd Annual Public Safety Day June 2nd at Target on Military Highway

A special "Thank You" to our generous partners who support public safety and emergency preparedness:

Target  City of Norfolk Department of:
Norfolk Sheriff's Office   Emergency Preparedness and Response
Virginia State Police   Recreation, Parks and Open Spaces
Old Dominion University   Neighborhood Development
FEMA's Floodsmart   Animal Care Center
Virginia Natural Gas   Utilities
Norfolk Commonwealth Attorney's Office   Public Works
Virginia Office of the Attorney General   Norfolk Fire Rescue
 Norfolk Banana and Produce   Norfolk Police Department
    Norfolk CERT and Medical Reserve Corps

Contact Us

James Redick, Director
James Redick


3661 E. Virginia Beach Blvd
Norfolk, VA 23502

Emergency - 911
Ph: 757-441-5610
Main Office-
Ph: 757-441-5600
Fx: 757-455-0752