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  1. Home

  2. Government

    1. Agendas / Documents / Minutes
    2. Boards / Commissions / Authorities
    3. City Attorney
    4. City Assessor
    5. City Auditor
    6. City Clerk
      1. History of the Clerk
      2. Norfolk's Historic Mace & Seal
      3. Legislative Glossary
    7. Charter & City Code of Ordinances
    8. City Council
      1. Apply for a Board or Commission
      2. Public Meetings
      3. City Council Agendas
      4. Council Calendar
      5. Council Meeting Guidelines
      6. City Council Meeting Videos
      7. City Planning Commission
      8. City Planning Commission Videos
      9. Mayor/City Council Member Event Request
      10. Members
        1. Contact Council
        2. Mayor Kenneth Cooper Alexander, Ph.D.
        3. Vice Mayor Martin A. Thomas Jr
        4. Courtney R. Doyle
        5. Mamie B. Johnson
        6. John E. "JP" Paige
        7. Thomas R. Smigiel Jr
        8. Andria P. McClellan
        9. Danica Royster
      11. Meeting Videos & Podcasts
      12. Boards & Commissions Upcoming Vacancies (PDF)
      13. Boards, Commissions & Other Reports
      14. Find My Ward by Address
      15. Ward Map (PDF)
      16. State of the City
    9. City Council Meeting Videos
    10. City Manager
      1. Deputy City Managers
      2. Senior Executive Team
      3. City Manager's Friday Packet
      4. Diversity, Equity and Inclusion
        1. SEEO Draft Report Update
        2. Small Business Registration Form
      5. Sponsorship
      6. Team Norfolk Values
      7. Lambert's Point Plan
    11. City Manager's Friday Packet
    12. City Treasurer
    13. Commissioner of Revenue
    14. Commonwealth’s Attorney’s Office
    15. Courts
      1. Circuit Court Docket
      2. Concealed Handgun Permits
      3. JDR Official Notices
      4. Jury Service
      5. Marriage Licenses
      6. Passports
    16. Departments
      1. Departments A to M
        1. Budget & Strategic Planning
          1. American Rescue Plan Act (ARPA)
          2. Budget Documents
            1. 2024 Budget Document
            2. 2023 Budget Document
            3. 2022 Budget Document
            4. 2021 Budget Document
            5. 2020 Budget Document
            6. 2019 Budget Document
            7. 2018 Budget Document
            8. 2017 Budget Document
            9. 2016 Budget Document
            10. 2015 Budget Document
            11. 2014 Budget Document
            12. 2013 Budget Document
            13. 2012 Budget Document
            14. 2011 Budget Document
            15. 2010 Budget Document
            16. 2009 Budget Document
            17. 2008 Budget Document
            18. 2007 Budget Document
            19. 2006 Budget Document
          3. FY 2024 Compensation Plan
          4. Demographic Information
          5. Economic Indicators
          6. HUD Entitlement Grant Program
          7. Balancing Act
          8. Taxpayer Receipt
          9. Budget - Dollar Spent
          10. CivicLab Norfolk
            1. Budget & Strategic Planning
            2. Data & Records 
            3. Open Data Norfolk
              1. Norfolk Open Data
              2. Open Data Policy (PDF)
              3. Norfolk City Data
              4. CivicLab Norfolk
              5. Office of Budget & Strategic Planning
            4. City Data
              1. Capital Improvement Plan Dashboard
              2. Diversity Dashboard
              3. Revenue and Expenditure Summary Dashboard
              4. How Much Does it Cost?
            5. Open Data Portal
            6. CivicLab Annual Report
            7. The Art of Data
            8. Hampton Roads Datathon 2023
              1. Hampton Roads Datathon 2022
            9. The Inaugural Hampton Roads Datathon
          11. Citizen Cents
        2. Bureau of Cemeteries
          1. Cemetery Listings
          2. General Price List (PDF)
          3. Norfolk Society for Cemetery Conservation
          4. Rules & Regulations
          5. Search Burial Records
        3. City Attorney
        4. City Auditor
          1. About Us
          2. Annual Audit Plan Presentations
          3. Audit Reports
          4. Fraud Definitions
          5. Fraud Hotline
          6. Report Fraud
          7. Report Status
        5. City Clerk
        6. City Planning
          1. About Us
          2. Applications & Forms
            1. Development Services Center
            2. Planning
          3. Boards & Commissions
          4. Comprehensive Planning
            1. plaNorfolk2030
            2. NFK 2050 is Here!
            3. City Planning Library
              1. Cottage & Ranch Plan Book
          5. Current Projects
            1. Business Compliance Unit
            2. Missing Middle Housing
            3. Norfolk Outdoor Spaces
            4. Poplar Halls Report
            5. Short Term Rentals
            6. Survey Norfolk
            7. NFK2050
          6. Permits and Inspections
            1. Inspections
            2. Applications & Forms
            3. Starting the permitting process
          7. City Planning Library
            1. Cottage & Ranch Plan Book
          8. Historic Preservation
            1. Architectural Review Board
            2. Local Historic Districts
          9. Environmental Services
          10. Zoning
            1. Flood Zones
              1. Flood Insurance Rate Map Changes
              2. Repetitive Flood Loss Information
              3. Flooding Awareness & Mitigation
              4. Hampton Roads Hazard Mitigation Plan
              5. Norfolk Annual Report - Hampton Roads Hazard Mitigation Plan
            2. Flood Information
            3. Rezoning (PDF)
            4. Site Plan Review
            5. Conditional Use Permit (PDF)
            6. Zoning Ordinance
          11. Maps & Data
          12. Survey Norfolk
            1. Campostella Heights & Central Park
          13. Norfolk Outdoor Spaces
          14. Missing Middle Housing
          15. Business Compliance Unit
        7. Commissioner of the Revenue
          1. Business Tax Services
            1. Admission Tax
            2. Business License
            3. Business License Renewals
            4. Business Licensing (NEW)
            5. Business Permits
            6. Business Personal Property
            7. Cigarette Tax
            8. Contractors
            9. Fiduciary Taxes
            10. Food & Beverage Tax
            11. Home Occupations
            12. Homestay/Vacation Rental Tax
            13. Lodging & Room Tax
            14. Machinery & Tools Tax
            15. Short Term Rental Tax
            16. Special Events
          2. Disabled Veteran Relief & Military Exemption
          3. DMV Select Services
          4. Documents & Forms
          5. Important Dates & Deadlines
          6. Online Services
          7. Personal Property Tax
          8. License Fee
          9. Public Reports
            1. Annual Reports
            2. New Business Listings By Month
            3. Sales & Revenue Reports
          10. Reporting a Business Violation
          11. State Income Tax
          12. Virginia Freedom of Information Act (FOIA)
          13. Audits
          14. Yard & Garage Sales
        8. Commonwealth’s Attorney’s Office
          1. Meet Your Commonwealth's Attorney
          2. Internship Opportunities
          3. Victim/Witness Assistance Program
          4. Records Requests
          5. Announcements & News
            1. News Media Toolkit
          6. Policies
        9. Communications and Marketing
          1. City of Norfolk Logo
            1. History
          2. Film Permit Requests
          3. Freedom of Information Act (FOIA)
          4. Media Inquiries
          5. NorfolkTV-48 Schedule
          6. Photo Gallery
          7. Social Media
            1. Social Media Policy
          8. Style Guide
          9. Virtual Backgrounds
          10. Waterside Drive LED Signs
        10. Cultural Facilities, Arts & Entertainment
          1. MacArthur Memorial
          2. SevenVenues
          3. SevenVenues Event Services
            1. SevenVenues Event Permits
            2. Event Permit Guidelines
            3. Event Permit Paperwork
            4. Expressive Activity Permit
            5. ShowMobile Rental Application
            6. Town Point Park
        11. Emergency Preparedness & Response
          1. Division of Emergency Communications (911)
            1. About Emergency Communications
            2. Calling 911
              1. 911 Misdials
              2. Callers with Special Needs
              3. Calling for Fire
              4. Calling for Paramedics
              5. Calling for Police
              6. Children & 911
              7. Non- English Speaking Callers
              8. Other Types of Assistance
              9. Style of Phones
            3. Calling the Non-Emergency Number
            4. Listen Live
            5. Norfolk Telecommunicators
              1. Becoming a 911 Telecommunicator
                1. After You Are Hired
          2. Division of Emergency Management
            1. Be Engaged
            2. Be Informed
              1. IPAWS – Wireless Emergency Alerts
              2. Norfolk Alert
            3. Be Prepared
              1. Business Partnership Program
              2. Children
              3. Evacuation Information
              4. Flooding Information
              5. Shelter Information
                1. Pet-Friendly Shelters
              6. Team Norfolk Plans
              7. Utility Outages
            4. Flooding Awareness & Mitigation
              1. Federal Emergency Management Agency (FEMA) Mitigation Links
              2. Flood Insurance
              3. Flood Zones/Regulations
              4. Flooding Strategy
              5. Hazard Mitigation Assistance (HMA)
              6. Homeowner's Role
              7. Partners & Outreach
              8. Status of Flood Mitigation Assistance Project
              9. STORM Map
              10. Storm Surge Maps
              11. What the City is Doing
              12. Historical Flooding Photos
              13. TITAN
            5. Team Norfolk Emergency Operations
              1. Blog
              2. Emergency Management Advisory Committee
              3. Local Emergency Planning Committee (LEPC)
              4. Community Emergency Hubs
              5. Operation Brother’s Keeper
              6. The W's of Team Norfolk
            6. Threats & Hazards
              1. Cyber Terrorism & Security
              2. Earthquakes
              3. Excessive Heat
              4. Hurricanes & Nor'easters
              5. Lightning
              6. Pandemic Flu Information
              7. Terrorism
              8. Tornadoes
              9. Tsunamis
              10. Winter Weather
        12. Finance
          1. Financial Reports
            1. Annual Comprehensive Financial Reports
            2. Citizen Centric Report
            3. Official Statements
            4. Popular Annual Financial Report
            5. Cash & Investments Flash Reports
          2. Investors Information
          3. Purchasing
            1. Awards / Solicitations
            2. Sole Source and Emergency Awards
            3. OpenGov Procurement
            4. Vendor Code of Conduct
          4. Retirement
            1. NERS Members & Retirees
              1. Retiree PeopleSoft Self-Service
              2. NERS Know 2 Ask Retirement Educational Series
              3. NERS Forms & Notices
              4. NERS Board of Trustees Meeting, Minutes & Policies
                1. NERS Board of Trustees Meeting Minutes
                2. NERS Board of Trustees Policies
                3. NERS Board of Trustees Appeals Process
              5. NERS Pre-Retirement Information
                1. NERS Deferred Retirement Option Program (DROP)
                2. NERS Retirement Benefit Estimator
              6. MissionSquare
              7. NERS Annual Financial Reports
                1. Actuarial Valuation Reports (AVR)
                2. NERS Annual Comprehensive Financial Reports (ACFR)
                3. NERS Popular Annual Financial Reports (PAFR)
              8. Norfolk City Code Chapter 37
              9. About NERS
              10. NERS Retirement Benefit Estimator
            2. VRS Members & Retirees
              1. MyVRS Portal
              2. VRS Website & Plans
                1. VRS Hybrid Plan
                2. VRS Plans 1 & 2
                3. VRS Hazardous Duty Plans
              3. Deferred Compensation Plans MissionSquare (VRS)
                1. VRS Plan 1 & 2 Voluntary Deferred Compensation Plans
                2. VRS Hybrid Voluntary Deferred Compensation Plan
              4. VRS Retirement Information Series
              5. Forms & Notices (VRS)
          5. Services
            1. Accounts Payable
            2. Accounts Receivable (Collections)
            3. Business Process Management
            4. Cash & Investment Management
            5. City Controller Bureau
            6. Debt Management
            7. Financial Accounting & Reporting
            8. Payroll
            9. Purchasing Agent
            10. Retirement Bureau
            11. Risk Management Division
            12. Technical Support
          6. Peoplesoft Self Service
          7. Payroll
          8. Financial Ratio Database
        13. Fire-Rescue
          1. Administration
            1. Message from the Fire Chief
            2. Department Overview
          2. Recruitment
            1. General Information
            2. Hiring Process
            3. Automatic Disqualifiers
            4. Physical Ability Test Resources
            5. Career Progression
            6. Norfolk Fire-Rescue Employment Interest
          3. Training Division
            1. Emergency Medical Service Certification
            2. Fire & Medical Simulation Training
            3. Hampton Roads Regional Fire Academy
            4. Media Production
          4. Fire Marshal's Office
            1. Holiday Safety-Codes for Commercial Establishments
            2. Freedom of Information Request (FOIA)
            3. Environmental Crimes Unit
            4. Open Burn Safety Brochure
            5. False Alarms
            6. Fire & Life Safety
            7. Fire / Explosive Investigation Unit
            8. Festivals, Special Events, Food Truck Guidelines
            9. Fire Inspections & Permits
          5. Freedom of Information Request (FOIA)
          6. Public Education/Life Safety
            1. Community Programs
            2. Fire Station Visits
            3. Juvenile Firesetter
            4. Smoke Alarm Request
          7. Ambulance/Paramedical Service Billing
          8. Operations
            1. Fire Stations
            2. Fire-Rescue Museum
          9. Norfolk Police & Fire Museum
        14. Geographic Information Systems
          1. Contact Us
          2. Map & Photo Gallery
            1. Aerial Photo Gallery
            2. Map Gallery
          3. Mapper Tools
            1. Crime Mapping
            2. Interactive Norfolk
            3. Norfolk AIR
            4. Norfolk Open GIS Data
            5. Survey Monument Mapper
          4. Resources
          5. Street Index Documents
        15. General Services
          1. Norfolk Animal Care Center
          2. Parking
          3. Norfolk Climate Action Hub
            1. What is Climate Action?
            2. Mayor's Commission on Climate Change
            3. City of Norfolk Sustainability Strategy
            4. Upcoming Events
            5. Solar
            6. Electric Vehicle Charging
            7. Community Gardens
            8. Energy Management
            9. C-PACE
          4. Campostella Landfill Redevelopment Proposal
        16. Department of Housing and Community Development
          1. Bureau of Community Development
            1. Federal Program Management Division
              1. News and Announcements
              2. Funding and Grants
                1. Community Development Block Grant Program
                2. Home Investment Partnerships Program
                3. Emergency Solutions Grant (ESG)
                4. HOME American Rescue Plan (HOME-ARP)
                5. Subrecipient Resources
              3. Plans and Reports
              4. Fair Housing
              5. Program for Improving Capacity and Capability (PICC)
                1. PowerPoint Presentation (PDF)
                2. PICC Tier 3 RFP
                3. Tier Three PICC Application
              6. Videos
            2. Neighborhood and Housing Preservation
              1. Renovate Norfolk
              2. Contractor Pre-Qualifications
              3. Strengthening Neighborhoods
              4. Middle Neighborhoods Initiative
            3. Bank On Norfolk
          2. Bureau of Housing Development
            1. Neighborhood Transformation Division
              1. Economic Inclusion Efforts
              2. Solicitations
            2. Housing Policy and Real Estate Division
              1. City-Owned Vacant Property Online Auction
          3. Resources
          4. St. Paul's Transformation Project
          5. Fair Housing
          6. John T. West Site Request for Proposals
          7. Housing Workshop Report
        17. Human Resources
          1. Careers
            1. Application Process
            2. Who Are We?
            3. Why Work for the City of Norfolk
            4. Jobs FAQs
            5. Current City Employees Only
            6. Contact Us
          2. Employee Benefits
            1. Overview of Employee Benefits
            2. Employee Wellness Program
          3. Job Classifications & Specifications
          4. List of Holidays
          5. Retirement Benefits
          6. Volunteer at Norfolk
          7. FY2024 Compensation Plan (PDF)
          8. Economic Development Opportunity
        18. Human Services
          1. Adult Services
            1. Adult Foster Care
            2. Adult Protective Services
          2. Children's Services Act (CSA)
            1. Community Policy & Management Team (CPMT)
            2. Eligibility for State Pool Funds
            3. For Parents
            4. Norfolk Children's Services Act Office
            5. The Recommendation & Review Board (RRB)
          3. Community Links & Resources
          4. Disabled Veterans Real Estate Tax Relief
          5. Eviction Prevention
          6. Family Services
            1. Children's Services
            2. Fatherhood
            3. Foster Care & Adoption
            4. Independent Living Program
              1. ETV
            5. Prevention Services
              1. The Norfolk Prevention Coalition
              2. The Norfolk Prevention Network
              3. ACT
              4. Kinship Care
          7. Juvenile Services
            1. Juvenile Court Liaison
            2. Juvenile Detention Center
          8. PowerUp! Partners & Discounts
          9. CARES/Re-Entry T.E.A.M.
            1. Norfolk Re-Entry Council
              1. Re-Entry Council Subcommittees
              2. 2021 Re-Entry Town Hall
              3. 7th Annual Community Collaboration Re-Entry Summit
              4. 2022 Panel Discussions
              5. 9th Annual Community Collaboration Re-Entry Summit
            2. SNAPET
            3. Gateway Academy
          10. Public Assistance
            1. Benefit Descriptions
            2. Education & Workforce
            3. Energy Assistance
            4. General Relief Program
            5. Health & Nutrition
          11. Ready By 5
            1. Act Early!
            2. Child Related Services
            3. Quality Child Care
            4. Ready...Set...Go!
            5. Your Child Step-By-Step
          12. Senior Resources
          13. Student Internships
          14. Home-Based Childcare Network
            1. The Licensure Process
          15. Community Engagement Street Team
        19. Information Technology
          1. IT Focus Area One
          2. IT Focus Area Two
          3. IT Focus Area Three
          4. Awards
          5. Norfolk supports regional broadband efforts
          6. Geographic Information Systems (GIS)
        20. Intergovernmental Relations
          1. City Council Members
          2. Federal Elected Officials
          3. State Elected Office
          4. Virginia General Assembly
          5. Norfolk's Political Boundary Maps
          6. Guide to Virginia Government (PDF)
        21. Keep Norfolk Beautiful
          1. Get Involved
          2. Education
          3. Litter Prevention
            1. Adopt-A-Spot
              1. Submit a Cleanup Report
            2. Cigarette Litter
            3. Community Clean-Up
          4. Recycling
          5. Green Living
          6. Beautification Dashboard
        22. Library
      2. Departments N to V
        1. Neighborhood Services
          1. Eviction Prevention
          2. Norfolk Cares Center
          3. Neighborhood Engagement
            1. Neighborhood Service Areas
            2. Neighbors Building Neighborhoods
              1. Block-by-Block Grants
              2. NBN Academy
                1. NBN Academy: Upcoming Events
              3. NBN Library
              4. What is NBN?
            3. Civic Associations
            4. Fair Housing
            5. Neighborhood Influencers
          4. Neighborhood Quality
            1. Code Enforcement
            2. Take the Code Enforcement Quiz
          5. Rent Ready Norfolk
            1. Renter Education
            2. Rent Ready Norfolk
        2. Norfolk Animal Care Center
          1. Vision and Mission
          2. Our Animals
            1. Adoption Programs
            2. Make an appointment through WaitWhile
            3. Cats
            4. Dogs
            5. Other Animals
            6. Adoption Inquiry
            7. Dog Foster Application
            8. Kitten Foster Application
          3. Foster Program
            1. Dog Foster Program Information
            2. Dog Foster Application
            3. Cat & Small Animal Foster Program Information
            4. Kitten Foster Application
            5. Safety NACC Foster Program
            6. NACC Pack Adventures
          4. Volunteer Program
            1. Volunteer Orientation and On-Boarding
            2. Court Ordered & Pre-Court Date Community Service
            3. Volunteer Opportunities
            4. Group Volunteering Opportunities
            5. Tales for Tails Reading Program
          5. Waggin' Wheels / Events
          6. Free Pet Food Pantry 
          7. Friends of NACC
          8. How You Can Help
          9. License Your Pet
          10. Monthly Stats (PDF)
          11. Spay/Neuter
          12. Resources and Information
          13. Pet Friendly Shelters
          14. Animal Control
        3. Norfolk Arts
          1. Arts & Humanities
            1. Arts & Humanities Commission Members
          2. Galleries
          3. Public Art
            1. Public Arts Commission
            2. Public Art Map
        4. Norfolk Cares Center
          1. (757) 664-6510
          2. Citizens Services Portal - MyNorfolk
          3. Code Enforcement
          4. Norfolk Cares - How Does it Work Video
          5. Request Bulk Pickup
          6. Trash & Recycling
          7. Water & Sewer Main Break Emergencies
        5. Norfolk Community Services Board
          1. Homeless Services
          2. Adult Services
            1. Admissions / Intake
            2. Crisis Intervention Team (CIT)
            3. Crisis Care Center
            4. Emergency Services
            5. Forensics Services
            6. Housing & Employment Services
            7. Integrated Care Clinic
            8. Mental Health Services
            9. Peer Recovery Services
            10. Substance Abuse Services
              1. Case Management
              2. Opioid Treatment Program
              3. Outpatient
              4. Services for Pregnant Women
          3. Youth Services
            1. Child & Adolescent
              1. C&A Forensic Services
              2. Case Management
              3. Mental Health Initiative Funded Services
              4. Mobile Crisis Services
              5. Outpatient Therapy
              6. Psychiatric Services
            2. Infant & Toddler Connection of Norfolk
              1. Eligibility & Assessment
              2. Intake & Service Coordination
              3. Individualized Family Service Plan
              4. Supports & Services
              5. Transition
            3. Prevention Services
            4. Norfolk Prevention Coalition
            5. Intellectual & Developmental Disabilities
          4. Board of Directors
          5. Consumer's Corner - FAQs
            1. Advance Directive
            2. Consumer Relations Office
            3. NCSB Handbook (PDF)
            4. Norfolk Community Trust & Exempt Fund
          6. Recovery Navigation (PDF)
          7. Volunteer Opportunities
          8. Opioid Abatement Community Input Sessions
        6. Norfolk Criminal Justice Services
          1. Adult Community Supervision
          2. Become a Community Service Work Site
          3. Community Resources
          4. Guiding Principles
          5. Internship Opportunities
          6. Office Hours & Closures
          7. Pretrial Services
        7. Office of Elections
          1. Absentee Voting Resources
          2. Becoming a Candidate
          3. Campaign Finance
            1. Virginia Department of Elections
            2. Virginia Public Access Project
          4. Confirm my Voter Registration Status
          5. Election Results
          6. Electoral Board Minutes
            1. 2023 Board Minutes
            2. 2022 Board Minutes
            3. 2021 Board Minutes
            4. 2020 Board Minutes
            5. 2019 Board Minutes
            6. 2018 Board Minutes
            7. 2016 Board Minutes
            8. 2017 Board Minutes
          7. General Information
            1. Assistance in Voting
            2. Election Day Hours
            3. Election Schedule
            4. Officer of Election
            5. Polling Place Accessibility
            6. Precinct Assignment
            7. Voter Identification
            8. Voting Equipment
          8. Maps
          9. Norfolk's Elected Officials
            1. City Council
            2. Constitutional Offices
            3. Federal Elected Offices
            4. School Board
            5. State Elected Offices
            6. Virginia General Assembly
          10. Precinct Information
          11. Related Links
            1. Federal Voting Assistance Program
            2. Virginia Department of Elections
            3. Virginia Public Access Project
          12. Voter Registration Applications
          13. Voter Registration Information
            1. Cancel Voter Registration in Norfolk
            2. Notification
            3. Protected Voter
            4. Register In Person
            5. Register Online
            6. Report the death of a registered voter
            7. Voter Registration Deadlines
          14. Voter Registration Requirements
        8. Office of Real Estate
        9. Office of Resilience
          1. About
          2. Blog
          3. Brownfields
          4. Dutch Dialogues Virginia
          5. Interdependency in Resilience (PDF)
          6. Ohio Creek Watershed Project
            1. Video Archive
          7. Resilient Norfolk in the News
          8. Retain Your Rain
            1. Home Projects
            2. Retain Your Rain Mini-Grant
          9. Strategy Implementation Updates
            1. Goal 1: Design the Coastal Community of the Future
            2. Goal 2: Create Economic Opportunity by Advancing Efforts to Grow Existing & New Industry Sectors
            3. Goal 3: Advance Initiatives to Connect Communities, Deconcentrate Poverty & Strengthen Neighborhoods
          10. United States Army Corps of Engineers (USACE) Coastal Storm Risk Management (CSRM) Project
          11. Coastal Management and Beach Nourishment Efforts
        10. Parking
          1. Residential Parking
            1. Purchase Central Business District Parking Permits
            2. Purchase Residential Districts Parking Permits
          2. Citation Services
            1. Appeal a Citation
            2. Pay Parking Tickets Online
          3. Parking Garages & Lots
            1. Automation of Garages
            2. Map of Parking Garages & Lots
          4. Monthly Parking
            1. Nighttime Monthly Parking
            2. Pay Monthly Fees Online
            3. Top Deck Program
            4. General Services - Parking Welcomes NASSCO/General Dynamics
          5. Metered Parking
            1. Meter Park Cards
            2. Meter Permits
            3. Meter Tips
            4. ParkNorfolk Mobile Pay
          6. Business Services
            1. Food Vendor Program
            2. Merchant Discount Validation Program
              1. How to Use Discount Validated Tickets
              2. Program Highlights
              3. Validation Online Order Form
              4. Validation Ticket Sample (PDF)
            3. Valet Parking Permits
          7. Open Data - Parking Citations
          8. Open Data - Parking Permits
          9. Parking by Attraction
            1. Attucks Theatre
            2. Chrysler Hall
            3. Chrysler Museum of Art
            4. Civic Center
            5. Half Moone Cruise and Celebration Center
            6. Hampton Roads Naval Museum
            7. Harbor Park Stadium
            8. Harrison Opera House
            9. Little Hall
            10. MacArthur Center Mall
            11. MacArthur Memorial Museum
            12. Main Street Financial District - Center
            13. Nauticus
            14. Pagoda & Garden Foundation
            15. Parking Administrative Offices - 222 E Main
            16. Roper Performing Arts Center
            17. Scope Arena
            18. Slover Library - Norfolk Main Library
            19. Tidewater Community College
            20. Town Point Park
            21. USS Wisconsin BB-64
            22. Waterside District
            23. Waterside Convention Center
            24. Wells Theatre
          10. Parking Citation Information
            1. Parking City Code Citation Information
            2. Parking Fine Fees
          11. Special Events Parking
            1. Harbor Park Parking
            2. Holidays in the City
          12. Veteran & Handicapped Parking
          13. Parking FAQs
        11. Parks and Recreation
          1. Facilities
            1. All Access Pass
            2. Boxing
              1. Norfolk Boxing Center
            3. Community Centers
              1. Crossroads Community Center
              2. Berkley Community Center
              3. East Ocean View Community and Senior Center
              4. Huntersville Community Center
              5. Lakewood Dance & Music Center
              6. Lambert's Point Community Center
              7. Norview Community Center
              8. Sherwood Forest Community Center
              9. Titustown Community Center
            4. Recreation Centers
              1. Bayview Recreation Center
              2. Fairlawn Recreation Center
              3. Norfolk Fitness & Wellness Center
              4. Tarrallton Community Center
              5. Therapeutic Recreation Center
            5. Pools/Splash Pads
              1. Chesterfield Outdoor Pool
              2. Huntersville Indoor Pool
              3. Northside Indoor Pool
              4. Southside Aquatics Center
              5. Fountain Park at Town Point Park
              6. Shoop Park Splash Pad
            6. Senior Centers
              1. East Ocean View Community and Senior Center
              2. Horace C. Downing Senior Center
          2. Beaches, Parks & Trails
            1. Public Beach and Water Access
              1. Beaches and Access Points
              2. Boat Ramps & Piers
              3. Canoe & Kayak Launches
            2. Dog Parks
              1. Berkley Dog Park
              2. Brambleton Dog Park
              3. Cambridge Crescent Dog Park
              4. Colonial Greenway Dog Park
              5. Gleneagles Dog Park
              6. Granby Street Dog Walk
              7. Hague Dog Park
              8. Lafayette Dog Park
              9. Maple Avenue Dog Park
              10. Meadowbrook Dog Park
              11. Stockley Gardens Dog Park
              12. Tait Terrace Dog Park
              13. Winona Dog Park
            3. Parks
              1. Barraud Park
              2. Five Points Park/Plaza
              3. Lafayette Park
              4. Lakewood Park
              5. Northside Park
              6. Poplar Hall Park
              7. Tarrallton Park
            4. Skate Parks
            5. Special Events Parks
              1. Ocean View Beach Park
              2. Town Point Park
            6. Trails
              1. Cannonball Trail
              2. Elizabeth River Trail
              3. Norfolk Botanical Garden
              4. Norfolk Botanical Garden Loop
              5. Norfolk Waterside Trail
              6. Virginia Zoo Trail
            7. Urban Forestry
              1. Celebrate Trees
                1. Partners
                2. Living Legacy Groves
                3. In Your Yard
                  1. Migratory Birds Nesting in Trees
                  2. Recommended Trees for Norfolk
                4. Donate
                5. About Trees
              2. Landscape Services
              3. Tree Commission
              4. Urban Forestry
              5. 2022 Park Rangers Annual Report
          3. Programs & Activities
            1. Athletics & Recreation Sports
              1. Adult Sports
              2. Youth Sports
              3. All-Access Pass
              4. Norfolk Nighthawks
            2. Aquatics
            3. After School Programs
            4. Biking in Norfolk
              1. Elizabeth River Trail Map
              2. Norfolk Bike Network Map (PDF)
              3. Strategic Bike & Pedestrian Plan (PDF)
            5. Boxing
            6. Camps
            7. Dance
            8. Disc Golf
            9. Esports
            10. Fitness
            11. Music
            12. Norfolk Emerging Leaders (NEL)
              1. Norfolk Youth Council
            13. Seniors
            14. Teen
            15. Therapeutic Recreation
            16. Visual Arts
          4. How Do I...
            1. Register For
              1. Aquatics
              2. Athletics
              3. Boxing
              4. Fitness & Wellness
              5. Active Adults
              6. Dance & Music
              7. Visual Arts
              8. Youth Camps & E-Sports
              9. Rentals & Reservations
            2. Volunteer
              1. Commissions & Volunteer Opportunities
              2. NCSI
            3. Apply for
              1. Norfolk Emerging Leaders (NEL)
              2. Parks & Rec Job
              3. Membership
        12. Police
          1. Join the Norfolk Police Department
          2. Additional Information
            1. Annual Office of Professional Standards Reports
            2. Annual Reports
            3. Citizens' Police Academy & CPAAAN
            4. PhotoSafe Red Light
              1. About PhotoSafe
              2. Right Turn on Red Law
          3. Citizens Online Reporting System
          4. Compliment/ Complaint for an Officer
          5. Crime Reduction Strategies
          6. Honor Roll
          7. Norfolk Police & Fire Museum
            1. Police Museum
            2. Fire-Rescue Museum
          8. Norfolk Police Department Community Partners
            1. Building Relations Before Graduation
            2. CAKE - Cops & Kids Eating
            3. Community Engagement
              1. Partner One – Norfolk Police Department
              2. Partner Two – Neighborhood Development Depart
              3. Partner Three - Residents
            4. Norfolk’s Finest & Furriest
            5. PLUS – Police Leadership Unveils Success
            6. Stand Up & Speak Out
            7. WE are ONE, NPD & YOU
            8. Cops and Curls
            9. T.R.U.E. Youth
            10. Five-0 and Fades
            11. Clergy Patrol
            12. Police Athletic League (PAL)
            13. Scholastic Chess
            14. Teens with a Purpose
          9. Offices of the Police Department
            1. Bureaus
              1. Administrative Services
                1. Central Records Division
                2. Office of Support Services
                3. Public Safety Financial Management
                4. Training Division
              2. Field Operations
                1. Animal Protection Unit
                2. Homeland Security Division
                3. Patrol Divisions
              3. Investigative Services
                1. Criminal Intelligence Unit
                2. Detective Division
                  1. Investigative Support Unit
                  2. Property Crimes Unit
                  3. Special Crimes Unit
                  4. Violent Crimes Unit
                3. Vice & Narcotics
            2. Chief's Office
              1. Meet the Chief
              2. Deputy Chief of Police
              3. Community Affairs
                1. Community Affairs Brochures
                2. Community Event Request Application
                3. Crime Prevention Awards
                  1. Award Categories and Criteria
              4. Office of Professional Standards
                1. Compliment an Officer
                2. File a Complaint
              5. Public Information Office
            3. LGBTQ Community Liaison
            4. Patrol Divisions
            5. Recruitment
              1. Police Application
          10. Press Releases
          11. Report Gang Activity
          12. Report Suspicious Activity (PDF)
          13. Resources
            1. CrimeMapping
            2. E-Commerce Exchange Zones
          14. Services
            1. Alarm Permits
            2. Animal Control
              1. Animal Protection Unit
              2. Chapter 6.1 - Animal Control and Welfare
              3. Dead Animal Collection
              4. Game and Inland Fisheries Wildlife Info
            3. Fee Schedule
            4. Fingerprinting/Reports/Permits
          15. Police General Orders
          16. FY23 JAG Notice of Citizen Comment Period
        13. Public Health
          1. Community Outreach Programs
            1. Child Passenger Safety Program
            2. Developmental Pediatrics at CHKD
            3. Emergency Preparedness
            4. Norfolk Medical Reserve Corps
          2. Environmental Health
            1. Applications & Codes
            2. Codes & Regulations
            3. Lamberts Point Environmental Study Findings
            4. Fee Chart of Services
            5. Food Safety
              1. Food Illness Investigations
              2. Food Manager Certification
              3. Food Service Employees’ Class
              4. Restaurant Inspection Reports
            6. Institutional Programs
            7. New Backyard Chicken Permit Application
            8. Nuisance Complaints
            9. Rabies Control
            10. Vector Control
              1. Mosquito Control
              2. Vector Control
              3. Rodent Control
              4. Rat-Free Pre-demolition Inspection
              5. Bulk Container Program
            11. Rabies Control
            12. Solid Waste
            13. Water & Wastewater
          3. Facilities
          4. Population Health
            1. MAPP
            2. Fentanyl Awareness
            3. Request for Application (RFA)
            4. Free Narcan from NDPH
          5. Rabies Information for Healthcare Providers
            1. Animal Exposure Form (PDF)
            2. Clinician Rabies Response and Vaccination
          6. Reporting Disease for Healthcare Providers
          7. COVID Vaccine Information
          8. Career Opportunities
        14. Public Works
          1. Major Improvement Projects
            1. Strategic Bike & Pedestrian Plan
            2. Campostella Bridge Rehabilitation
          2. Right of Way Management
            1. Bonding
            2. Permits & Inspections Bureau
              1. Permit Applications / Forms
            3. Road and Lane Closures
            4. Small Cells
            5. NEON District Streetscaping Project
              1. NEON Fact Sheet
          3. Design
            1. Design Standards
          4. Director's Office
            1. Department Overview
            2. Forms, Reports & Requests
          5. Public Works Maps
          6. Keep Norfolk Beautiful
            1. Get Involved
            2. Education
            3. Grow Norfolk
            4. Litter Prevention
              1. Adopt-A-Spot
                1. Submit a Cleanup Report
              2. Cigarette Litter
              3. Community Clean-up
            5. Recycling
            6. Green Living
            7. Beautification Dashboard
            8. Adopt-A-Spot HUB
            9. Waste Wizard
          7. ADA Ramp Program
          8. Norfolk Environmental Commission
            1. Student Representative Program
          9. Stormwater
            1. Education & Outreach
              1. Bay Star Homes
                1. Bay Star Homes Trees
                2. Fertilizer Soil Samples
                3. How Do I Dispose of...
                4. Keep Norfolk Beautiful
                5. Rain Barrels
                6. Restoring Norfolk Waterways
              2. Car Washing
              3. Restoring Norfolk's Waterways
                1. Watersheds
                  1. Broad Creek
                  2. Chesapeake Bay
                  3. Elizabeth River
                  4. Lafayette River
                  5. Lake Whitehurst
                  6. Little Creek
                  7. Mason Creek
                  8. Southern Branch Elizabeth River
                  9. Willoughby
              4. School Programs
              5. Scoop the Poop
              6. Yard Waste
              7. Civic League Resources
              8. Pool Maintenance
            2. Fill Permit
            3. Flooding & Water Quality Studies & Projects
            4. Site Plan Review
            5. Stormwater Fees
            6. Stormwater Management: BMPs
          10. Streets & Bridges
            1. Pavement Plan
            2. Snow Removal Routes
            3. Pothole Repair
          11. Street Sweeping
            1. Street Sweeping - Do Your Part! (PDF)
          12. Surveys
            1. Applications
            2. Monument Mapper
          13. Towing & Recovery
            1. Auction List
            2. Auction Rules
          14. Waste Management
            1. Code of Ordinances
            2. Curbside Recycling - Trash Collection Day
              1. Collection Schedule Search
            3. Customer Service
            4. Document Shredding
            5. Drop-Off Recycling Centers
            6. Electronics Recycling
            7. General Set-Out Rules
            8. Holiday Collection
            9. Household Hazardous Waste
            10. How Do I Dispose Of...
            11. Residential Curbside Recycling
              1. Collection Schedule Search
              2. Curbside Recycling (PDF)
              3. Curbside Recycling - Trash Collection Day
              4. Drop-Off Recycling
              5. Recycling Collection Calendar (PDF)
              6. Special Events Recycling
            12. Requests
            13. Yard Waste Recycling
          15. Waste Wizard
        15. Purchasing
        16. Real Estate Assessor
          1. Understanding Your Assessment
          2. Dates & Deadlines
          3. Appeal Process
          4. Uniform Standards of Professional Appraisal Practice
          5. Tax Abatement Program
          6. Glossary of Terms
        17. Retired Employees Association
          1. Documents & Presentations
        18. Ryan White
          1. Grantee Administration
            1. List of Services & Providers (PDF)
          2. Planning Council
        19. Sheriff's Office
        20. Department of Transportation
          1. Current Projects
          2. Multimodal Transportation Planning
            1. Multimodal Norfolk
            2. Vision Zero
            3. Micro-Mobility Program
            4. Bike-Pedestrian Counters
            5. Bicycling, Pedestrian, and Active Transportation Commission
            6. Getting Around Norfolk
            7. Current Projects
          3. Transportation Engineering
            1. Virginia Department of Transportation (VDOT)
            2. Street Lighting Program
            3. ADA Ramp Program
            4. Traffic Operations Center
            5. Getting Around Norfolk
            6. Vision Zero
              1. Vision Zero in Norfolk
              2. Data: How are we doing?
              3. Educational Resources
              4. Neighborhood Speed Reduction Program
            7. Multimodal Norfolk
              1. Multimodal Transportation Master Plan
              2. Transit System Redesign
                1. Key Transit Choices
                2. Transit Network Concepts
                3. Coverage Concept
                4. Ridership Concept
              3. Multimodal Needs Assessment
              4. Program of Projects & Resource Allocation Plan
              5. Project Resources & Documents
              6. Project Updates
                1. Summer 2022 Update
            8. Current Projects
          4. Traffic Operations Center
          5. Bicycling, Pedestrian, and Active Transportation Commission
          6. Getting Around Norfolk
            1. By Foot
            2. By Bike
            3. By Scooter
            4. By Transit
            5. By Car
            6. Rules of the Road
            7. Safe Routes to School
            8. Report an Infrastructure Problem
          7. ADA Ramp Program
        21. Treasurer
          1. About the City Treasurer
          2. Animal Licenses
          3. Calendar of Due Dates
          4. Collection Methods
          5. eBilling
          6. eServices Portal
          7. FOIA Requests
          8. License Fee
          9. Personal Property Tax
          10. Personal Property Tax FAQ's
          11. Real Estate Tax FAQ
          12. Real Estate Tax
          13. Returned Checks
          14. Staff Directory
          15. State Income Tax FAQ
          16. Tax Liens FAQ
        22. Utilities
          1. I Want to Find...
            1. Fats, Oils and Grease (FOG)
              1. Fats, Oils & Grease
              2. Residential Fats, Oils & Grease
              3. Food Service Establishment Fats, Oils & Grease
          2. Start or Stop Service
          3. Report a Problem
          4. Bill Payment Options
            1. Change Your Billing Address
            2. Drop Boxes
            3. Pay in Person
            4. Payment Locations Map
            5. Read Your Water Meter
            6. Report an Inaccurate Bill
            7. Understanding Your Bill (PDF)
            8. Water & Sewer Rates
            9. Question About My Bill
          5. Work with Us
            1. Approved Product Listing (PDF)
            2. Bid Postings
            3. Design and Construction Standards
            4. Norfolk Modifications to 5th Edition of HRPDC PDF
          6. Utilities Director's Office
          7. Utilities - Join Our Team
          8. Utilities Public Information
        23. Veteran Services & Military Affairs
          1. Veteran and Military Hiring Plan
          2. Veteran Affairs Commission
          3. Military Economic Development Advisory Committee
          4. Virginia Values Veterans
          5. Hire Vets Now Fellowship Program
          6. Military Spouse Economic Empowerment Zone
          7. Hire Vets Now Flyer
          8. Command Authorization Form
    17. Freedom of Information Act (FOIA)
    18. Holidays
    19. Norfolk City Data
    20. Let's Talk Norfolk
    21. Open Data
    22. Public Meeting Notice(s)
    23. Sign Up for City Updates
    24. Social Media
    25. Virginia Construction Codes
    26. Voting in Norfolk
    27. Zoning Ordinance
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  3. Business

    1. Business Licenses
    2. Business Tangible Personal Property
    3. Business Tax Services
    4. Utilities
    5. Economic Development Resources
    6. Employment
    7. Getting Around
      1. Airport
      2. Amtrak
      3. Bicycling
      4. Cruise Ships
      5. Downtown Attractions Map
      6. E-ZPass
      7. Parking
      8. Taxi
      9. Light Rail, Ferries & Buses
    8. Land Use
    9. Permits & Fees
    10. Procurement
    11. Property Search
    12. Special Events & Film Permit
    13. Business Resources
    14. Restaurant & Food Safety
    15. Food Truck Vendor Program
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  4. Residents

    1. Build & Improve
      1. Code Enforcement
      2. Construction Projects
      3. Maps / Property Information
        1. Norfolk AIR (Address Information)
        2. Geographic Information Systems (GIS)
        3. Flooded Streets & Intersections (PDF)
      4. Neighborhood Grants
      5. Neighborhood Quality
      6. Neighborhood Service Areas
      7. Neighbors Building Neighborhoods
      8. Tax Abatement Program
    2. City Blogs
    3. Civic Associations
    4. Events Planning
    5. Flooding
    6. Learn & Participate
      1. Community E-Library
        1. Citizen's Police Academy
      2. Neighbors Building Neighborhoods Academy
      3. Planning Your Neighborhood Event
    7. Major Improvement Projects
    8. Resident Survey
      1. Dashboard Navigation
      2. Resident Representation
      3. Geographic Response Distribution
      4. 2022 Resident Survey Responses
      5. 2022 Resident Survey Rankings
      6. Information & Communication Scores
    9. Norfolk Cares Center
    10. Public Safety
    11. Lifelong Learning
      1. Partner Registration
    12. Trail of Honor
    13. Trash & Recycling
      1. Dead Animal Collection
      2. Document Shredding
      3. Household Hazardous Waste
      4. Recycling
        1. Collection Schedule
        2. Drop-Off Recycling Centers
        3. Electronics Recycling
        4. Yard Waste Recycling
    14. Resilience
    15. Volunteer
      1. Community Emergency Response
      2. Keep Norfolk Beautiful
      3. MacArthur Memorial
      4. Medical Reserve Corps
      5. Nauticus
      6. Norfolk Animal Care Center
      7. Norfolk Public Libraries
      8. Virginia Zoo
    16. MetroNet
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  5. Play

    1. About Norfolk
      1. Demographics
      2. Facts About Norfolk
      3. Historic Districts
      4. Neighborhood Histories
      5. Norfolk Accolades
        1. Norfolk Accolades 2017
        2. Norfolk Accolades 2016
        3. Norfolk Accolades 2015
        4. Norfolk Accolades 2014
        5. Norfolk Accolades 2013
        6. Norfolk Accolades 2012
      6. Norfolk’s Historic Mace and Seal
    2. Festevents
    3. Libraries
      1. Norfolk Public Library
      2. Slover Library
    4. Working and Living in Norfolk
    5. Museums
      1. Chrysler Museum / Glass Studio
      2. Hampton Roads Naval Museum
      3. Hermitage Foundation
      4. MacArthur Memorial
      5. Nauticus & Battleship
      6. Norfolk Police & Fire Museum
    6. Nauticus Sailing Center
    7. Naval Station Norfolk
    8. Neon District
    9. Norfolk Arts
    10. Norfolk Mermaids
      1. Mermaid Interactive Spotting Map
      2. Mermaid Merchandise
    11. Norfolk Trails
    12. Outdoor Fun
      1. Beaches
      2. Boats
      3. Botanical Garden
      4. Celebrate Trees
      5. City Parks
      6. Dog Parks
      7. Fishing
      8. Golf
      9. Swimming Pools & Splash Pads
      10. Virginia Zoo
    13. Parking
    14. Parks & Recreation
    15. SevenVenues
    16. Sports
      1. Admirals Hockey
      2. Northside Skate Park
      3. Tides Baseball
    17. Trail of Honor
      1. William Henry Barnes
      2. David D. Barrow & George W. Bright
      3. Thomas Boyne
      4. William Harvey Carney
      5. William A. Jones
      6. Jacklyn "Jack" H. Lucas
      7. Douglas MacArthur
      8. Photo Gallery
      9. Benjamin F. Stewart
      10. Humbert R. Versace
    18. Virginia Arts Festival
    19. Visit Norfolk
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  6. A to Z

    1. Departments
    2. Americans with Disabilities Act (ADA)
      1. ADA Ramp Program
    3. Parks and Recreation
    4. Animals and Pets
      1. Adopt
      2. Animal Control
      3. Animal License
      4. Lost Pets
    5. Auctions
      1. Public Surplus
      2. Vehicle Auction List
    6. Birth Certificates
    7. Citizen Services Portal - MyNorfolk
    8. Crime Reduction Strategies
    9. DMV Select Services
    10. E-Permitting Portal
    11. Film Permit Request
    12. Find Us
    13. City of Arts
    14. Electric Vehicle Charging
    15. Juneteenth
    16. Freedom of Information Act (FOIA) Request
    17. Maps / Property Information
    18. Marriage Licenses
    19. NCSB Services
      1. Adult Services
      2. Youth Services
    20. Harbor Race & Illumination Parade
    21. Online Payments
      1. eServices Portal
      2. Pay Monthly Parking Fees & Citation
      3. Pay Taxes
      4. Personal Property Tax
      5. Pet License
      6. Real Estate Tax
      7. Traffic Ticket
      8. Utility Bill
    22. Norfolk City Data
      1. What Works Cities Certification
    23. Outstanding Warrants
    24. PermitCity
    25. Photo Gallery
    26. Public Safety
    27. Report a Problem - Request a Service
    28. Report Fraud & Abuse
    29. Trash and Recycling
    30. Vehicle Auction List
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  7. Privacy Policy

    ▲ Back to Top

  8. Feature Links

    1. City Council Meeting Videos
    2. Boards and Commissions
    3. Sign Up for City Updates
    4. Norfolk Animal Care Center
    5. Norfolk Public Schools
    6. SevenVenues
    ▲ Back to Top