For many service requests migrated from Request Tracker, the service request address is not in a standard format for e.g. an Address as ” 114 W Ocean Ave Top of the driveway near white fence. Norfolk VA” as in the screenshot on the right.
For such service requests, the default address attached to the service request will be “810 Union street, Norfolk VA” .Norfolk Cares Center staff will be researching through these addresses to geographically enter the right address in myNorfolk. In the interim, contact the Norfolk Cares Center for information.