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Human Services
Children's Services Act (CSA)
Services for at-risk youth and their families are purchased from a single state pool of funds.

Emergency Utility (Water) Payment Program
The City of Norfolk's Utility (Water) Payment Program helps eligible residents avoid disruption of water service.

Family Services
Supportive, protective and preventive services including Adoption & Foster Care, Child Protective Services, Prevention Services and the Homeless Action & Response Team.

Resources available for homeless families and individuals in Norfolk who are seeking time limited services.

FY19 Human Services
Solicitation, application and instructions for FY15 Human Services Grant

Juvenile Services
Find out what programs and services are available to meet the needs of youth in the juvenile justice system.

Ready By 5
Ready by 5, kindergarten readiness. pre-school children's program

PowerUp! Partners and Discounts

Prisoner Reentry
Learn more about the Norfolk Re-entry Council and its focus on the key barriers to successful offender reentry.

Public Assistance
Benefit program descriptions. Screen for eligibility and apply for public benefit programs online.

Public Information
Communications, public relations, and marketing support for all program areas within the Human Services Department. “Human Services Forum” on government access television.

Resource & Community Links
Connect with other resources in the local area.

Senior Resources
Programs tailored to the needs of senior and/or disabled citizens.

Student Internships
Apply for a college internship in social work.

Contact Us
Steven Hawks, Human Services Director
Stephen K. Hawks


741 Monticello Ave.
Norfolk, VA 23510
Ph: 757-664-6000

Monday - Friday
8:30 a.m. - 5:00 p.m.

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