Government - Internal City StructureBusiness - Tools For GrowthServices - Provided by the CityCommunity - Resident EngagementEnjoy Norfolk - Leisure & VisitorsHow Do I - Information Center
Elizabeth River with a Tugboat, Sailboat and the USS Wisconsin

Go To Search
Setting Priorities
In 2011, Norfolk residents joined with City Council and the administration in an exciting process to identify their vision and priorities for Norfolk. This on-going effort recognizes that in order to become a Well-Managed Government, we must work together to provide programs and services that are a priority to our community and to provide them well.

Each priority has a “vision statement” describing what success looks like.

With these priorities and statements, we can establish goals and objectives to achieve the “vision” and establish performance measures to show progress. Using this model, which is shown below, we know we are being effective – doing the right things – and being efficient – doing them well.

Accessibility, Mobility and Connectivity
A comprehensive network of accessibility and information gathering options, addressing all traditional transportation modes as well as new technologies, which connects people, goods, and information.

Economic Vitality and Workforce Development
A growing, competitive and diversified economy that enhances the quality of life for residents through a wide range of housing, shopping, educational, cultural, business, and employment opportunities.

Environmental Sustainability
A premier waterfront community that creates a positive, regenerative effect on its environment, avoids detrimental environmental impacts, and thrives economically and culturally.

Lifelong Learning
Residents of all ages enjoy a culture of learning that enables them to reach their full potential, achieve personal goals, and, through their knowledge, skills, abilities, and talents, become well equipped to support a prosperous economy.

Safe, Healthy and Inclusive Communities
Residents of diverse backgrounds and interests feel encouraged and empowered to assist in the development of safe and healthy neighborhoods thereby fostering a culture of leadership, pride and well-being that advances Norfolk's brand as a desirable and enjoyable place to live, learn, work, and play.

Well-Managed Government
A data-driven organization that provides effective and efficient programs and services that are responsive, accountable, inclusive, and customer focused.

Contact Us
Douglas L. Smith
Douglas L. Smith
City Manager 

1101 City Hall Building
810 Union Street
Norfolk, VA 23510 

Ph: 757-664-4242 
Fx: 757-664-4239