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Elizabeth River with a Tugboat, Sailboat and the USS Wisconsin

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Values and Priorities
  • Accountability: Take ownership and responsibility for individual and team actions and remain focused on the priorities of the City of Norfolk.
  • Integrity: Model honesty and trustworthy behavior through an inclusive and customer-oriented government. Ensure that actions are based on an ethical character and a positive reputation. Communication that is consistent, accurate and complete will build public and organizational trust. Do the right thing, the right way.
  • Innovation: Support continuous improvement and demonstrate a civic entrepreneurial attitude by generating new ideas, advancing best practices and effectively operating as a team.
  • Respect: Treat all with dignity and courtesy by listening, empathizing and valuing opinions and perspectives. Treat all members of the community and organization fairly and equitably. Our actions and words support a healthy, civil, and positive environment. Harassment in any form, including bullying, is unacceptable.

  • Accessibility/Mobility and Connectivity
    A comprehensive system of accessibility options, addressing all traditional transportation modes as well as new technologies, that connects people, goods, and information.
  • Economic Vitality and Workforce Development
    A growing and diversified economy that enhances the quality of life for residents through a wide range of housing, shopping, educational, cultural, business, and employment opportunities.
  • Lifelong Learning
    Residents of all ages are able to reach their full potential, achieve personal goals, and support a prosperous economy through the development of knowledge, skills, abilities, and talents.
  • Safe, Healthy and Inclusive Communities
    Residents of diverse backgrounds and interests feel empowered to come together to assist in the development of safe and healthy neighborhoods that foster a sense of well-being, and make Norfolk a fun place to live, work, and play.
  • Environmental Sustainability
    A premier waterfront community that thrives economically and culturally, avoids detrimental environmental impacts while creating a positive, regenerative effect on its environment.
  • Well Managed Government
    A data-driven organization that provides effective and efficient City programs and services that are responsive, accountable, inclusive and customer focused.

Contact Us
Marva Smith
Marva Smith 


810 Union St.
Norfolk, VA 23510
Ph: 757-664-4486

Monday - Friday
8:30 a.m. - 5:00 p.m.