Need Help? Click, Call or Stop by!
Call - Call IMPACT Customer Care Center at 757-664-6510 if you want a friendly voice over the phone.
Stop By - Visit the Parking Customer Service Center, located at 222 E. Main Street in downtown Norfolk, 8 a.m. to 5 p.m. Monday - Friday.
*Requests for new parking should be submitted before 4 p.m. for same-day service.