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Where can I pay the parking fine?
Where can I pay the fine for a parking citation (ticket)?
For your convenience, parking violations can be paid by several different methods:

Pay by Mail
Utilize the envelope provided with your citation and mail your payment to:
City of Norfolk
Citation Collection Services
P.O. Box 80239 
Indianapolis, IN 46280-0239 

Pay Online
Pay your parking tickets online using a credit card. Visit our citation payments web page.

Pay by Phone
Pay by credit card by calling Norfolk Citation Collection Services at the toll free telephone number 1-866-425-3269.
  • City of Norfolk Agency Code: 1563
  • Payment by: Master Card, Visa and American Express
  • A convenience fee of $2.95 will be assessed for each citation paid

Drop Boxes
Utilize the payment drop boxes located at:
Main Lobby of City Hall
City of Norfolk
810 Union St.
Norfolk, VA 23510
Parking Customer Service Center
222 East Main St.
Norfolk, VA 23510

Pay in Person
Visit the Parking Customer Service Center at:
222 East Main St.
Norfolk, VA 23510

Open from 8 a.m. to 5 p.m., Monday through Friday.