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Norfolk Tap water
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Start or Stop Service
image washing hands in a sinkTo begin receiving water service, or to turn off existing service, please call the Customer Service division at 757-664-6700. Our customer service hours are 7:30 a.m. to 5 p.m. Monday through Friday, except holidays.

Please give us at least a 24-hour notice for service requests. Requests for service changes received before 3:00 p.m. will be handled the next business day.

Please contact Customer Service at 757-664-6700 for more information.