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Shelter Information
Find Out When and Which Shelters are Open
It will be announced when the time comes for the opening of shelters. You can find out about specific shelter openings, availability and hours of operations by monitoring:
  • News reports
  • The main page of the City of Norfolk's website
  • The City's Facebook page
  • The Norfolk Cares Call Center (757-664-6510)
Keep in mind not all shelters may be open during an event or state of emergency.

Residents or business owners located in low lying areas or beside tidal bodies of water should seek shelter elsewhere if conditions warrant.

Norfolk Shelter Locations
Shelters are located at select schools throughout the city. View a map of the shelter locations within the limits of the City of Norfolk. The map will not indicate the status of a shelter

Shelter Permitted Provisions
When you go to a shelter, be prepared to bring shelter permitted provisions only.  There are shelter permitted provisions for pets also.

Families or Persons with Special Needs or Medical Concerns
Families or Persons with Special Needs
To better help us help you when it comes time to go to a shelter, be sure to have registered with the Hampton Roads Special Needs Registry.

Medically-Friendly Shelters
Check back for upcoming information about Medically-Friendly Shelters in the City of Norfolk.

Pet Friendly Shelters

Norfolk's pet friendly shelter is located at Bayview Recreation Center.  Like the other shelters, it will be announced when the shelter is available and accepting pets.  Be sure to bring your pet's shelter permitted provisions.