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Elizabeth River with a Tugboat, Sailboat and the USS Wisconsin

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Office of the City Manager
Building a Well-Managed Government

A Well-Managed Government is a data-driven organization that provides effective and efficient programs and services that are responsive, accountable, inclusive and customer focused.

Key to this new way of doing business is to invite people to the table. Over a year ago, Norfolk residents joined with City Council and the administration to set the following priorities:

  • Accessibility, Mobility and Connectivity
  • Economic vitality and Workforce development
  • Environmental sustainability
  • Lifelong learning
  • Safe, Healthy and Inclusive communities
  • Well-managed government, the building block for all of the other priorities.

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Contact Us
Douglas L. Smith
Douglas L. Smith
City Manager 

1101 City Hall Building
810 Union Street
Norfolk, VA 23510 

Ph: 757-664-4242 
Fx: 757-664-4239