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24-Hour Emergency Number for 
Water & Sewer Main Breaks

2019 Drinking Water Week Youth Poster Contest Winners (click for full view)

Each year in May, the American Water Works Association and its members celebrate Drinking Water Week. The City of Norfolk has always been a leader in providing safe, reliable water services to its residents and businesses. Check out the 2019 Water Quality Report to learn more about Norfolk’s great drinking water and find out why it’s the healthy choice. The report is available online here.

Poster Contest Winners

Norfolk’s Department of Utilities is the second largest waterworks in the Commonwealth of Virginia. As a regional water purveyor, Norfolk provides top quality drinking water to 1 million customers in Norfolk, Virginia Beach, parts of Chesapeake, and to the US Navy. In addition to water, the Department of Utilities also provides wastewater collection service to approximately 240,000 residents in Norfolk.

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Kristen Lentz
Kristen Lentz, P.E.,
Director of Utilities
401 Monticello Avenue
Norfolk, VA 23510

Customer Service

24-Hour Emergency Number for Water & Sewer Main Breaks