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Community Emergency Response Team (CERT)
CERT logoThe Community Emergency Response Team program trains volunteers to help themselves and others in the immediate aftermath of a disaster and to provide directed-assistance to public safety and City officials in the aftermath.

We currently have several hundred Norfolk residents and employees who have completed Norfolk CERT training. The goal is to have trained volunteers in every neighborhood.

Two Important Factors
CERT recognizes two important factors in major disasters:
  • There will be times when the number and scope of incidents can overwhelm conventional emergency services.
    • A high number of victims, communication failures, road blockages, and flooding are among the impediments to quick fire and police response.
  • Under these kinds of conditions, family members, fellow employees, and neighbors will spontaneously try to help each other.

Basic Training for CERT Volunteers
While people will respond to others in need without the training, CERT provides the basic training to help trained volunteers respond, and guide others in responding, effectively and efficiently without placing themselves in unnecessary danger. CERT volunteers are taught all-risk, all-hazard training and how to:

Quickly evaluate a rescue situation
Learn basic skills
  • Help in their neighborhood
  • Shut off water and gas utilities
  • Use a fire extinguisher
  • Prevent injury or damage in their own home
Learn to assist, collect, manage, treat

Completion of Training
Upon completion of training, each person will receive a CERT Kit with preparedness items.

Post Training
Once trained, CERT volunteers are called on for other functions, including assisting at major city events and passing out preparedness information. CERT volunteers also participate in city- and region-wide training exercises.

How to Register
If you would like more information regarding CERT or would like to register for an upcoming class contact:
Scott Mahone, Deputy Coordinator Emergency Management - Planning

Additional Information and Resources

Contact Us
Scott Mahone
Scott Mahone
Deputy Emergency Mgmt. Coordinator

Nathaniel Jones
Nathaniel Jones
Norfolk CERT Manager

3661 East Virginia Beach Blvd
Norfolk, Virginia 23502
Ph: 757-441-5600
Fx: 757-455-0752