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Norfolk’s Department of Utilities is the second largest waterworks in the Commonwealth of Virginia. As a regional water purveyor, Norfolk provides top quality drinking water to 1 million customers in Norfolk, Virginia Beach, parts of Chesapeake, and to the US Navy. In addition to water, the Department of Utilities also provides wastewater collection service to approximately 240,000 residents in Norfolk.

24-Hour Emergency Number for Water & Sewer Main Breaks 757-823-1000

You're Invited!

Ceremony July 15 9 AM
Let us thank you for your patience and support as Norfolk Utilities breaks ground on the final phase of a 15-year sewer and water improvement project. $26M invested in Bayview and Northside neighborhoods. 

Thurs. July 25, 9 a.m. at the intersection of Duldley Ave. & Pinedale St. Click here for details and to share the invitation.  

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norfolk water

Contact Us
Kristen Lentz
Kristen Lentz, P.E.,
Director of Utilities
401 Monticello Avenue
Norfolk, VA 23510

Customer Service

24-Hour Emergency Number for Water & Sewer Main Breaks