CARES Act assistance is available for past due water and wastewater service fees incurred after March 2020. The Federal Government has limited these funds to water and wastewater services charges only, it will not cover charges for stormwater, trash, or late fees, interest or penalty charges. Norfolk Utilities will make every effort to apply the maximum amount of credit for which you are eligible. Complete the simple self-certification below if you've experienced a COVID-19 economic hardship and have past due water and wastewater service charges.
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