Freemason Water and Sewer
Project Updates
>>Click
Here<<
for information regarding the progress of water
and sewer improvements being done in the Freemason area.
The Look of Norfolk's HRUBS Bill
Has Changed
The Norfolk HRUBS bill has been redesigned to better
serve you! Several improvements have been made to the monthly
Norfolk HRUBS bill.
>>Click
Here<<
to see a sample of the
new and improved Norfolk HRUBS bill.
Norfolk’s Water Quality Rated #4 in the Nation
In a recent comparison of the drinking water quality of 100 cities in the United States, Men’s Health Magazine recognized
Norfolk’s water quality as fourth best, receiving a grade of “A”, as did the top three cities, Denver, CO, Baton Rouge, LA, and
Kansas City, MO.
read more 
Only Tap Water Delivers emphasizes the value of water
Norfolk Utilities, in conjunction with the American Water Works Association (AWWA) and the other
Hampton Roads water utilities, is launching a new communication plan entitled Only Tap Water Delivers.
Using print and broadcast media, Only Tap Water Delivers is a campaign to help utilities and public officials
communicate the value of tap water service and the need to reinvest in water infrastructure to consumers, media,
and other key stakeholders.
read more
video (wmv)
video (m4v)
Utilities training film wins Communicator Award of Distinction
“Jet Truck Operation”, a 10-minute training film produced by the Department of Utilities, has won the
Award of Distinction in The Communicator Awards 2006 Video competition.
read more
Locate the nearest utility bill payment location with our Google Map web page
The map includes both 'pay-in-person' and drop box locations. You can use option buttons to view by street map, satellite picture or a hybrid (composite) of the two.
Click on a location’s balloon, enter your address and let Google Maps provide driving directions for you. The
maps are 'draggable' allowing you to click and drag the map to view adjacent sections. You can even zoom in and out.
view the map
Current Rates:
Water Charge - $3.61/ccf
Sewer Maintenance Fee - $2.89/ccf
The 
We are here to serve you! 