All Access Pass

Facility Use Cards - Your All-Access Pass to Fun! 

One Card. One Low Rate. Endless Possibilities.

Annual Membership

Norfolk’s Facility Use I.D. Card gives you year-round access to all of Norfolk’s recreation centers, pools (Huntersville, Northside, and Southside), and athletics programming. The Facility Use I.D. Card must be presented upon entering a facility. Facility Use I.D. Cards are not required for registration and attendance of fee-based classes.

Membership Type

Annual Resident Membership

Annual Non-Resident Membership

Power Up Membership*

Family Membership 
(adult + 3 or more)




Adult (18-64)




Youth (5-17)




Senior (65 + up)




Replacement Card





Facility Use Cards are valid for one year of the purchase date and must be renewed in person.  Memberships can be purchased at any recreation/community or pool facility. Norfolk residents are required to bring a valid ID and proof of Norfolk residency (i.e., utility bill).   For youth membership please provide an original birth certificate.

Power Up membership rate is available through the Department of Human Services to individuals and families who qualify for Medicaid. To find out if you qualify, check the Virginia Department of Social Services or call the Norfolk Department of Human Services at 757-664-6000.


Pay by check or money order made out to Norfolk City Treasurer. Credit and Debit Cards with a Visa or Mastercard logo are accepted. Up to $10, cash will be accepted per transaction.

TDD Machine

Norfolk's Department of Parks & Recreation has a Telecommunications Device for the Deaf (TDD) machine. This machine allows us to communicate more effectively with our hearing-impaired participants. The TDD number is 757-441-1764. If you have a hearing impairment, please press your spacebar so that the staff will know that you are calling on the TDD.

You can also utilize the Virginia Relay Center at 800-828-1120.

Intent to Comply with the Americans with Disabilities Act

Qualified individuals with a disability are entitled to participation in programs and activities of the Department of Parks & Recreation. If you require assistance to participate in any activity, call the Therapeutic Recreation Center at 757-441-1764 (V/TDD) seven days prior to the event.