About Us
The Department of City Planning is responsible for developing and implementing short and long-range plans, studies, goals, and policies, as developed with the community and approved by the City Council, that reflect the needs and interests of residents and the city. The department’s mission is to analyze, prioritize and plan for the equitable, resilient, balanced, and sustainable use of the city's land and other resources to enhance the quality of life for current and future generations. The department fulfills the following programs:
Director's Office
Comprehensive Planning
Current Planning
Environmental Services
Staff Directory
Click here for virtual or telephone appointments with Environmental Services staff
Floodplain Management
Historic Preservation
Permits & Inspections
Building Plan Review Staff Directory
Permit Management Staff Directory
- Building Permit / Trade Permit questions email planreviewpermits@norfolk.gov or call 757-664-6565
Zoning
- Zoning questions email zoningdsc@norfolk.gov or call 757-664-6588
- Business License / Zoning Approval questions email zoningbl@norfolk.gov or call 757-664-6588
- Short-Term Rental questions email str@norfolk.gov or call 757-664-6588