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Physical Address:

810 Union St
Suite 101
Norfolk, VA 23510

Mailing Address:

P. O. Box 1080
Norfolk, VA 23510

Phone:

Emergency Phone:

Fax:

757-664-6375

Link: Utilities Page

Email Utilities

Customer Lobby

810 Union St, Suite 101

24hr Emergency & Backflow Emergency Reporting Information:
For water and sewer main breaks and backflow emergencies:

Backflow Incident Report Form

Customer Service:
757-664-6700

Contact Administration:
757-664-6701

Fax:
757-664-6375

Staff
Name	Title	Email	Phone	Additional Phone
Carteris, Robert	Acting Director of Utilities		757-664-6701
Keough, Mary	Operations Manager		757-823-1005
Smith, Victoria	Water Quality Laboratory Supervisor		757-441-5678
Harbin, Chris	Water Production Manager		757-441-5678
Hodges, Trinette	Water Accounts Manager		757-664-6700
Casey, Brian	Management Services Administrator		757-664-6701
Matthews, Jr., PE, H. L. (Lenny)	Engineering Manager		757-664-6735

Reservoir Management

Physical Address:

6040 Waterworks Road
Norfolk, VA 23510

Phone:

757-441-5678, ext. 253

Link: Reservoir Webpage

Return to Staff Directory