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City Assessor

  1. Tax Abatement Program for Rehabilitation of Commercial & Industrial Structures

    Tax Abatement Program for Rehabilitation of Commercial & Industrial Structures form. The Rehabilitation work must increase the... More…

  1. Tax Abatement Program for Rehabilitation of Residential Structures

    Tax Abatement Program for Rehabilitation of Residential Structures form. The Rehabilitation work must increase the property's value by... More…

City Auditor

  1. Fiscal Year 2025 Annual Audit Plan

    The Office of the City Auditor is in the process of developing our Fiscal Year 2025 annual audit plan.

City Treasurer

  1. Address Change Request

    Address change request for personal property tax accounts, and real estate tax accounts.

  2. Appointment Request

    Use this form to submit a request for an appointment with the Treasurer's Office.

  1. Animal License Change Request

    Use this form to submit changes to pet status in the City of Norfolk.

Communications

  1. City Flag Request Form

    City Flag Request Form

  2. Film Permit Application
  3. Waterside Drive LED Signs Request Form

    These signs are totally owned and operated by the City and the City retains complete control over their content, both in form and... More…

  1. Contact Us
  2. Sponsorship Questionnaire Form

Community

  1. Civic League & Association Online Registration

    Please take time to register or update your neighborhood civic league information so that we may better communicate with you.

Department of Housing and Community Development

  1. Contact List for Auction

    This form will be used to capture contact information for those interested in participating in the City-Owned Vacant Property Auction

  2. Owner-Occupied Rehabilitation Program Interest Survey

    Department of Housing and Community Development's Owner-Occupied Rehabilitation Program Interest Survey.

  1. Neighborhoods Standards Workshop

    A three-part Neighborhoods Building Neighborhoods workshop on the importance of Neighborhoods Standards

Family & Human Services

  1. Contact Human Services Internship Coordinator
  2. Foster & Adoptive Parent Information Request Form

    The Foster / Adoptive Parent Training Series addresses key issues and concerns of becoming a certified foster / adoptive parent under... More…

  3. Home-Based Childcare Network Interest Form

    Thank you for your interest in the Home-Based Childcare Network. Please complete the below interest form and a HCN Coach will be in... More…

  4. Norfolk Fatherhood Development Data Enquiry
  5. RSVP - Foster/Adoptive Parenting Information Session

    The Foster / Adoptive Parent Training Series addresses key issues and concerns of becoming a certified foster / adoptive parent under... More…

  1. Disabled Veteran Real Estate Tax Exemption Application

    Application form updated for FY 2020

  2. Gateway Academy Screener

    Complete a screening to help us determine eligibility for the Gateway Academy.

  3. NDHS Prevention Services Referral / Risk Assessment
  4. Norfolk SNAP-ET Services Request

    Complete a screening to help us determine eligibility for services provided by the Norfolk CARES T.E.A.M.

Fire-Rescue

  1. Community Relations Request Form

    Community Relations request form • Request for static display • Fire Drills/ Evacuations • Senior Safety • Public education... More…

  1. Smoke Alarm Installation Request Form

Human Resources

  1. Absence Management Online Training for Employee Self-Service Users

    Request to view Absence Management employee training presentation.

  2. Absence Management Quick Reference Guide for Employee Self-Service Users

    Request to view the Absence Management Quick Reference Guide for Employee Self-Service Users (non-supervisory employees).

  3. Anti-Discrimination Policy Overview

    This online training provides an overview of the City of Norfolk Anti-Discrimination Policy #8.9.

  4. Anti-Retaliation Policy Overview

    This online training provides an overview of the City of Norfolk Anti-Retaliation Policy #8.11.

  5. Enhancements to PeopleSoft Online Presentation

    Request to view the Enhancements to PeopleSoft slide presentation

  6. NEOGOV Account Create/Change Request Form

    used for employees to request access to NEOGOV

  7. Payroll System Feedback Form

    Payroll System Feedback Form

  8. Substance Abuse and Drug-Free Workplace Policy Overview

    This online training provides an overview of the City of Norfolk Substance Abuse and Drug-Free Workplace Policy #8.5.

  9. Web Clock Manual

    Web Clock is a PeopleSoft tool in which you can record your time worked using any city computer. Web Clock enables employees to enter a... More…

  1. Absence Management Online Training for Managers, Supervisors, and Payroll Representatives

    Request to view Absence Management Training for Managers, Supervisors, and Pay Representatives

  2. Absence Management Quick Reference Guide for Managers, Supervisors, and Payroll Representatives

    Request to view the Absence Management Quick Reference Guide for Managers, Supervisors, and Payroll Representatives.

  3. Anti-Harassment Policy Overview

    This online training provides an overview of the City of Norfolk Anti-Harassment Policy #8.10.

  4. Business Conduct Policy Overview

    This online training provides an overview of the City of Norfolk Business Conduct Policy #8.8.

  5. Equal Employment Opportunity (EEO) Policy Overview

    This online training provides an overview of the City of Norfolk Equal Employment Opportunity (EEO) Policy #6.1.

  6. Online Training: Time and Labor for Managers, Supervisors, and Payroll Representatives

    PeopleSoft Time and Labor facilitates the city's ability to plan, track, approve, and record actual hours worked by employees. This... More…

  7. Preventing Sexual Harassment

    This course gives an in-depth description of sexual harassment with the intention of understanding the City of Norfolk's expectations... More…

  8. Time and Labor Training Manual for Managers, Supervisors, and Payroll Representatives

    PeopleSoft Time and Labor facilitates the city's ability to plan, track, approve, and record actual hours worked by employees. This... More…

  9. Workers Compensation Training Survey

Keep Norfolk Beautiful

  1. Adopt A Spot Registration Form

    This form was updated in February 2020

  2. Community Cleanup Registration

    Please use this form to register your community cleanup!

  3. Education Presentation Request Form
  4. Educator Information Request
  5. Green Bucket Brigade Report Form
  6. Pet Waste Station Refill Request

    Use this form to request pet waste bags for your adopted station.

  7. Special Event Recycling Program - Bin Request
  1. Cigarette Waste Receptacle Giveaway

    While supplies last, Keep Norfolk Beautiful is offering FREE cigarette waste receptacles to Norfolk businesses. If your retail store,... More…

  2. Education Kit Survey - Classroom Version
  3. Education Program Loan Request
  4. Green Bucket Brigade Registration
  5. Keep Norfolk Beautiful Education Activity Kit Request Form
  6. Recycle Right Magnet and Sign Request
  7. Special Event Recycling Program - Report Form

Neighborhoods

  1. NBN Academy Civic Creator Cohort Registration 2025

    The Civic Creator Cohort is a four-week series of presentations and conversation about Norfolk’s civic life among a diverse cohort of... More…

  2. Rent Ready - Contact Us

    Rent Ready - Contact Us

  3. Spot a Mermaid

    Help us expand out Mermaid Spotting Map to include all of Norfolk. Simply give us her location and snap a picture if possible.

  1. Neighborhood Engagement Information Sign-up

    Leave your name and email address if you would like to be added to a specific email list for your Neighborhood Service Area. Your... More…

  2. Rent Ready - Request a Quality Assessment

Planning

  1. Appointment for City Planning & Development Services Center
  2. Contractor License Application
  3. Flood Zone Determination Form

    Flood Zone Determination Form

  4. Portable Storage Unit (POD/PSU) Information
  1. Business License Zoning Review Application
  2. CPC Pre-Application Meeting

    Request to schedule a pre-application meeting for City Planning Commission Applications

  3. Historic District Guidelines Comment Form

    Historic District Guidelines Comment Form

  4. VLR/NRHP Designation Interest Form

    Use this form to request more information about Virginia Landmarks Registry / National Register of Historic Places designation.

Police

  1. Community Engagement Request Application

    Norfolk Police Department Community Engagement Request Application

  2. Compliment an Officer
  1. Complaint Against an Officer

The Slover

  1. The Slover Group Volunteer Application

    The Slover Group Volunteer Application

  2. The Slover Youth Volunteer Application

    The Slover Youth Volunteer Application

  1. The Slover Volunteer Application

    The Slover Volunteer Application

Utilities

  1. Backflow Prevention Device Test Report

    Properly installed and maintain backflow prevention devices protect the public water system. Complete this form to certify that a... More…

  2. FOG Management Program (Utilities Employee Use Only)

    Department of Utilities employee recording of FSE FOG inspection.

  3. FOG Registration Form for Businesses Working out of Selden Market

    Selden Market 208 E. Main St. Norfolk, VA 23510

  4. Food Service Establishment GCD FOG Registration Form

    Food Service Establishment Grease Control Device Registration Form

  5. Lake Star Homes Registration_New

    Lake Star Homes Registration

  6. Mowbray Arch Area Utility Improvements Phase 3

    Project consists of installation of approximately 1,855 LF of 8-inch sanitary sewer mains, manholes, laterals cleanouts, and 15... More…

  7. Private Property Permission Form - Meadowbrook

    Utilities Private Property Permission Form

  8. Registration for Planholders List Information for Titustown Pump Station 34 Service Area - Phase 4

    Registration for Planholders List Information for Titustown Pump Station 34 Service Area - Phase 4

  9. River Oaks, PS #44 Service Area, Phase 1, Water and Sewer Replacement

    The Work under this Project consists of the installation of approximately 1126_LINEAR FEET of 8-INCH and 539 LINEAR FEET of 10-INCH... More…

  10. Yellow Grease (Cooking Oil) Disposal Log

    Yellow Grease (Cooking Oil) Disposal Log

  1. Bruce's Park PS#152 Service Area Phase 3A Water and Sewer Replacements

    Project consists of the installation of approximately 880 linear feet of 8-inch and 1826 linear feet of 12-inch sanitary sewer mains,... More…

  2. FOG Registration Form for Businesses Working out of My Commissary Kitchen

    My Commissary Kitchen 3351 Chesapeake Blvd. Norfolk, VA 23513

  3. FOG Registration Form for Businesses Working out of Waterside District

    Waterside District 333 Waterside Dr. Norfolk, VA 23510

  4. Grease Control Device (GCD) Cleaning Log

    Hydro Mechanical - Gravity Grease Interceptor

  5. Moores Bridges Water Treatment Plant HPPS No. 2 Modifications

    Plan Holders List: Required for all Bidders and anyone wishing to receive any addendum.

  6. Norfolk Utilities Account Inquiry
  7. Registration for Planholders List Information for Bruce's Park PS 152 Phase 2 Project

    Registration for Planholders List Information for Bruce's Park PS 152 Phase 2 Project

  8. Request a Presentation
  9. Sign up to receive notifications for the Larchmont Neighborhood Sanitary Sewer Program